Fashion Sales Associate - Customer Experience & Growth

White House Black Market; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Merchandise discounts

Professional development

Job summary

White House Black Market is seeking a part-time Sales Associate in Grand Rapids, MI. You will welcome customers, share product knowledge, and provide personalized service in a store that reflects our hospitality-driven culture.

Responsibilities include driving a customer-centered experience, initiating authentic conversations, and assisting with merchandising, inventory, and store organization to support overall performance. Nights, weekends, and holidays flexibility is required.

Qualifications

• Customer-focused sales experience preferred.
• Strong communication and interpersonal skills.
• Team player with ownership and initiative.
• Able to learn new processes and tools quickly.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Initiate authentic conversations to understand customer needs.
• Create omnichannel experiences using available tools.
• Educate customers about brand loyalty programs.
• Support store leaders with merchandising and inventory replenishment.
• Maintain a visually inspiring store environment consistent with brand standards.
• Contribute to a positive work environment through teamwork.

Skills

Customer service

Communication

Team player

Flexible schedule

Physical stamina

Tools

POS system

Job description

White House Black Market is seeking a part-time Sales Associate in Grand Rapids, MI. You will welcome customers, share product knowledge, and provide personalized service in a store that reflects our hospitality-driven culture.

Responsibilities include driving a customer-centered experience, initiating authentic conversations, and assisting with merchandising, inventory, and store organization to support overall performance. Nights, weekends, and holidays flexibility is required.