Fashion Sales Associate — Customer‑Centric & Omnichannel

White-House-Black-Marke; Natick (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

401(k) plan

Employee discounts

Career development

Community partnerships

Job summary

White-House-Black-Marke in Natick, MA is seeking a Sales Associate to welcome customers with hospitality, share product knowledge, and deliver a personalized service. You’ll foster authentic conversations, build connections, and contribute to a seamless omnichannel experience using available tools.

You’ll educate customers about brand loyalty programs, support store performance through merchandising and inventory duties, and maintain a visually inspiring space.

Qualifications

• Customer-focused approach with ability to build authentic conversations.
• Willing to work nights, weekends, and holidays.
• Able to learn new processes and tools quickly.
• Must be at least 18 years old.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs and benefits.
• Contribute to store performance by meeting personal goals.
• Assist merchandising, inventory replenishment and store organization.
• Maintain a visually inspiring store environment reflecting brand standards.
• Support teamwork and collaboration to foster a positive work environment.

Skills

Interpersonal skills

Communication skills

Team player

Ownership & initiative

Job description

White-House-Black-Marke in Natick, MA is seeking a Sales Associate to welcome customers with hospitality, share product knowledge, and deliver a personalized service. You’ll foster authentic conversations, build connections, and contribute to a seamless omnichannel experience using available tools.

You’ll educate customers about brand loyalty programs, support store performance through merchandising and inventory duties, and maintain a visually inspiring space.