Fashion Sales Associate — Commission-Based Earnings

Nordstrom, Inc.; Cerritos (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a customer-focused sales teammate in a fast-paced apparel environment. You will help customers feel confident, build relationships, and contribute to a high-performing team while meeting sales goals.

The role emphasizes fashion expertise, digital tools, and outstanding service to drive loyalty and repeat visits. The position offers opportunities to study product trends, receive coaching, and participate in a culture that values teamwork, flexibility, and delivering an

Qualifications

• A genuine passion for fashion, styling, and customer experience.
• A self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• A team-first mindset, looking for ways to help your teammates and department succeed.
• Comfort with technology and digital selling tools.
• The ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback that earns trust and drives loyalty.
• Set and achieve personal sales goals, and stay accountable to results.
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive.
• Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods.
• Follow Up - Build lasting relationships to drive predictable business by using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.

Skills

Customer service

Communication

Teamwork

Digital selling tools

Tools

Digital selling tools

Job description

Nordstrom, Inc. is seeking a customer-focused sales teammate in a fast-paced apparel environment. You will help customers feel confident, build relationships, and contribute to a high-performing team while meeting sales goals.

The role emphasizes fashion expertise, digital tools, and outstanding service to drive loyalty and repeat visits. The position offers opportunities to study product trends, receive coaching, and participate in a culture that values teamwork, flexibility, and delivering an