Fashion Retail Sales Associate Customer Experience Pro

FashionUnited; Dedham (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Base pay bonus

Discount program

Discounts

401(k)

Job summary

J.Crew is seeking a Sales Associate to embody the brand with personal style and welcoming energy on the sales floor, helping customers discover their look and collaborating with teammates to drive business success.

The role focuses on delivering a seamless customer experience, driving sales, supporting store operations, and sharing customer feedback with management. Flexibility to work nights, weekends and holidays is required; you must be able to bend, reach, lift up to 40 pounds.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales

Teamwork

Flexibility

Job description

J.Crew is seeking a Sales Associate to embody the brand with personal style and welcoming energy on the sales floor, helping customers discover their look and collaborating with teammates to drive business success.

The role focuses on delivering a seamless customer experience, driving sales, supporting store operations, and sharing customer feedback with management. Flexibility to work nights, weekends and holidays is required; you must be able to bend, reach, lift up to 40 pounds.