Fashion Retail Sales Associate - Customer Experience

Pacific Sunwear Stores LLC; San Mateo (CA); On-site; USD 22,000 - 30,000; Part time

Job summary

Pacsun is seeking a part-time store associate at our San Mateo location to deliver an engaging, authentic customer experience and uphold brand standards.

You will handle full-price selling, assist with store operations, and participate in visual standards and loss prevention. Candidates should have a high school diploma, strong communication, math and computer skills, and be able to work 20-40 hours weekly, including weekends and holidays.

Qualifications

• High School Diploma or equivalent preferred.
• Effective written, verbal and presentation skills.
• Strong communications skills.
• Proficient in math and possesses strong computer skills.

Responsibilities

• Delivers an engaging, positive and authentic customer experience with all customers.
• Focuses on full-price selling while maintaining awareness of product value and promotions.
• Handles customer situations in compliance with policy and procedures, attempts to 'solve for yes' and partners with the leadership when dealing with escalated issues.
• Completes all assigned tasks in a timely and efficient manner.
• Executes all visual directives and maintains visual standards set by the company and as directed by the management team.
• Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience.
• Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program.
• Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline.
• Shares feedback from customers with the leadership team to improve the overall customer experience.

Skills

Customer service

Communication

Point of sale

Education

High School Diploma or equivalent

Job description

Pacsun is seeking a part-time store associate at our San Mateo location to deliver an engaging, authentic customer experience and uphold brand standards.

You will handle full-price selling, assist with store operations, and participate in visual standards and loss prevention. Candidates should have a high school diploma, strong communication, math and computer skills, and be able to work 20-40 hours weekly, including weekends and holidays.