Fashion Retail Associate: Customer Experience Pro

Old Navy; Ames (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

50% merchandise discount

Competitive Paid Time Off

Volunteer hours for charity

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

A leading retail brand in Ames, Iowa is seeking enthusiastic individuals to provide excellent customer service and brand engagement. In this role, you will educate customers about products, assist with inquiries, and promote store loyalty programs. Applicants should be good communicators with a problem-solving attitude and a willingness to learn. Exceptional benefits include substantial merchandise discounts, competitive Paid Time Off, and comprehensive insurance plans.

Qualifications

• Effective communication and technology utilization.
• Ability to handle customer interactions professionally.
• Continuous improvement mindset and willingness to learn.

Responsibilities

• Engage and connect with customers by providing excellent service.
• Educate customers about merchandise and promotions.
• Promote customer loyalty through program education.

Skills

Good communication

Problem-solving

Basic information-gathering

Job description

A leading retail brand in Ames, Iowa is seeking enthusiastic individuals to provide excellent customer service and brand engagement. In this role, you will educate customers about products, assist with inquiries, and promote store loyalty programs. Applicants should be good communicators with a problem-solving attitude and a willingness to learn. Exceptional benefits include substantial merchandise discounts, competitive Paid Time Off, and comprehensive insurance plans.