Fashion Advisor - Houston

Chanel, Inc.; United States; On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Wellbeing resources

Family and care giving benefits

Generous paid time off

401K and other incentives

Robust healthcare offerings

Job summary

CHANEL, Inc. in Houston is seeking a Fashion Advisor with a passion for client service and fashion expertise to drive sales and loyalty.

You will deliver a superior client experience, build relationships, and convert walk-ins to brand ambassadors while working with a diverse sales team and reporting to boutique leadership. The role requires at least 3 years of relevant experience, a high school diploma, and flexibility to work a full-time in-store schedule, including some evenings, weekends, and

Qualifications

• Minimum 3 years of related experience.
• Strong customer service orientation and fashion knowledge.
• Excellent communication and interpersonal skills.
• Experience in luxury fashion is preferred.

Responsibilities

• Provide superior client service to drive conversion and retention.
• Build genuine relationships with clients through outreach.
• Lead the development of new customers, converting walk-in traffic to clients.
• Support in-store operations and report to boutique leadership.

Skills

Client service

Fashion expertise

Communication skills

Team collaboration

Sales conversion

Education

High School Diploma

Job description

Fashion Advisor - Houston

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role:

We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique’s leadership.

What impact you can create at CHANEL:

Optimize the client experience through providing clients with prompt, professional, warm and courteous service Build genuine relationships with clients through thoughtful and consistent outreach Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations Take in repairs and maintain consistent follow up with clients regarding repairs and alterations Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand

You are energized by:

The history and heritage of The House of CHANEL Being truly service minded Utilizing your fashion expertise to inspire others Building collaborative partnerships and relationships in a team-focused environment Fostering a meaningful client experience centered around inclusion and connection Appreciation for art, beauty, and luxury

What you will bring to the team:

Ability to thrive in a team environment and work collaboratively Understanding of, and passion for client experience Excellent communication skills Foreign language skills are preferred but not required Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Logistics:

Minimum 3 years of related experience Minimum High School Diploma Ability to lift 15 lbs. A flexible schedule with the ability to work late nights, weekends, and some holidays Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results *Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation:

The anticipated hourly rate range for this position is $30 through $32.50 per hour. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Additional Information:

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.

Diversity and Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

CHANEL Community:

• CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Foundation CHANEL:

Since 2011, Foundation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Foundation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. For more information, please navigate to the Foundation CHANEL website here.

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact - on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.