FANS ROOM SERVICE STAFF

Peoplefluent; Lansing (MI); On-site; USD 12,000 - 15,000; Part time

Job summary

Sparrow Health System in Lansing, MI is looking for a part-time/full-time FANS Room Service Staff member to support food preparation and delivery across hospital locations. You will provide high-quality, personable customer service to patients and colleagues while maintaining hygiene and safety standards.

Key duties include stocking, cleaning, and assisting with meal distribution, with a focus on teamwork, reliability, and adaptability in a busy healthcare environment.

Qualifications

• Demonstrated high standard of customer service skills.
• Strong time management and organizational abilities.
• Good written and verbal communication.
• Ability to learn and adapt to multiple tasks.

Responsibilities

• Assist in the preparation and distribution of food items.
• Stock and organize items and supplies for the department.
• Clean and sanitize equipment and work areas; dispose of waste.
• Adhere to safety practices and dress code standards.
• Communicate with customers and staff to ensure service quality.
• Support department goals and participate in ongoing training.

Skills

Customer service

Time management

Communication

Problem solving

Education

High School Diploma or GED

Job description

Job ID: 55654

Positions Location: Lansing, MI

Job Description

To assist in the preparation and delivery of services to meet the needs of all Sparrow retail locations while delivering high quality, personable customer service to all customers.

Essential Duties:

• Assists in the preparation and distribution of food items in areas serviced by Food and Nutrition Services.
• Stocks, sorts and puts away food, disposables, dishes, utensils and other items and supplies used by the department.
• Cleans and sanitizes equipment, work and storage areas. Washes dishes, pots, pans and carts. Disposes of trash, refuse and recycling.
• Adheres to prescribed safety practices and procedures.
• Communicates with customers and co-workers as appropriate to their job assignments while exhibiting high customer service standards.
• Contributes to and supports Goals and Objectives of Food and Nutrition Services and the Health System.
• Maintains hospital standards by participating in in-services, committees, continuing education programs, etc.
• Demonstrate and encourage exceptional customer service.
• Adheres to the established dress code and standards for personal appearance and hygiene.

Job Requirements

• Work Experience: Preferred- Previous health care food service
• Education: High school diploma, GED or successful completion of 12 grades combined with continued enrollment in early college program
• Specialized Knowledge and Skills: Demonstrated high standard of customer service skills, self-motivation, problem solving and time management.
• Demonstrated advocacy of Food and Nutrition Services and the Health System.
• Demonstrated commitment to job through past performance, attendance, contribution of ideas, cooperation with co-workers, supervisors and customers.
• Demonstrated ability to learn new and multiple tasks and to operate with minimal supervision.
• Demonstrated written, verbal and communication skills.
• Demonstrated knowledge and flexibility in varied aspects of food service.
• Proactive approach to problem solving.
• Willingness to take ownership of projects and assignments.
• Ability to maintain composure when busy and during times of increased stress.
• Attention to detail.
• Demonstrated ability to listen, take direction and respond productively to constructive criticism.

This is a generic posting for all FANS Room Service Staff positions.

Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family

Service/Support/Skilled Maintenance

Requirements:

Shift Variable Degree Type / Education Level High School / GED Status Part-time Non-Benefit Eligible, Part-time Benefit Eligible, Per Diem, Full-time Facility Sparrow Hospital Experience Level New Grad