Fan Insights Communications Intern

keenfootwear; Portland (OR); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Product discounts

Cafeteria

Workspace

Job summary

KEEN invites a Fan Insights Intern to join KEEN's Portland, Oregon headquarters for a 10‑week program at $22/hour. You’ll help translate fan research into engaging internal content, becoming the internal storyteller for the Fan Insights team.

This role emphasizes strong writing, collaboration, and the ability to turn insights into clear, shareable messages across media. As a KEENtern, you’ll work with Quantilope, dScout, and Qualtrics to support surveys and studies, build a Fan Library, and

Qualifications

• Pursuing or recently completed a bachelor’s degree in Marketing, Business, Communications, or a related field.
• Ability to work 40 hours/week during the internship program and be in the office 5 days/week.
• Strong writing and storytelling skills with a passion for outdoor culture.

Responsibilities

• Create internal content including short videos, one-pagers, posters, and Campfire posts.
• Build and maintain a searchable Fan Library of video clips and study highlights.
• Develop internal Fan Insights communications such as spotlights and study recaps.
• Identify compelling stories from studies and suggest creative sharing methods.
• Support research activities including field surveys using Quantilope, dScout, and Qualtrics.
• Update PowerPoint and Excel materials with templates for internal teams.
• Provide day‑to‑day project support and organize research materials.

Skills

Strong writing

Creative communicator

Project coordination

Research understanding

Education

Bachelor's in Marketing/Business/Communications

Tools

Quantilope

dScout

Qualtrics

PowerPoint

Excel

Job description

Are you passionate about sandals, boots, and everything in between? Do you live and breathe sustainability? Do you have a creative eye, a hunger to learn, and a KEEN interest in the outdoor industry? If you said yes to any of the above, we have the perfect opportunity for you!

Position

Fan Insights Communications Intern

Location

KEEN's Global Headquarters in Portland, Oregon (on-site)

Duration

10 weeks

Compensation

$22/hour

Program Duration

Monday, June 14th - Friday, August 20th

What You'll Do

As an Intern at KEEN (KEENtern), you'll dive into the exciting world of footwear, innovation, and community! You'll get hands‑on experience working alongside industry experts and contribute to shaping the future of KEEN.

We're looking for someone to join the Fan Insights team and level up how we communicate and educate teams across KEEN about who our Fans are and what makes them special. The Fan Insights team is the hub for KEEN Fan knowledge, running surveys, tests, interviews, and studies that help bring the voice of the Fan into our work.

As the Fan Insights KEENtern, you'll be our internal storyteller and PR lead‑turning research into engaging, shareable content that teams can understand and use. We're seeking a strong writer and creative communicator who can spot a compelling story, translate insights into clear and approachable messages, and bring fresh ideas to life across written, visual, and video formats. You're organized, proactive, comfortable collaborating across teams, and excited to learn more about consumer insights and the KEEN Fan.

Essential Responsibilities

• Create engaging internal content‑including short videos, one‑pagers, posters, and Campfire posts‑that brings Fan stories and research findings to life.
• Build and maintain a searchable Fan Library of video clips, quotes, study highlights, and other resources, organized so teams can easily find and use them.
• Develop and manage a consistent cadence of internal Fan Insights communications, including Fan spotlights, study recaps, and "What Fans Told Us This Month" updates.
• Partner with the Fan Insights team to identify the strongest stories from each study and recommend creative ways to share them across KEEN.
• Support consumer research activities, including helping field surveys and studies using Quantilope, dScout, and Qualtrics.
• Update PowerPoint presentations and Excel spreadsheets using established templates, including organizing information, creating basic charts, and preparing materials for internal teams.
• Provide day‑to‑day project support to the Fan Insights team, including organizing research materials, documenting key information, and completing assigned tasks with guidance and feedback.

Minimum Qualifications

Currently pursuing or recently completed a bachelor's degree in Marketing, Business, Communications, or a related field .

Must be enrolled in an accredited college or university at the Junior, Senior, or Graduate level. You will also be considered if you have recently graduated from an accredited college or university.

Must be able to work 40 hours/week during the internship program during normal working hours (Monday‑Friday 8:00 AM - 5:00 PM) and be available to work in the office 5 days/week.

What We're Looking For:

• Passionate: Whether you're an outdoor enthusiast, committed to sustainability, or fascinated by footwear trends and innovation, you're excited to engage with the world around you.
• Creatively Minded: You're detail-oriented, love bringing fresh ideas to life, and have a knack for solving problems.
• A Strong Communicator: Whether it's collaborating with a team or presenting ideas, you know how to express yourself clearly and effectively.
• Proactive & Eager to Learn: You're curious, ready to ask questions, take initiative, and dive into new challenges with enthusiasm.

Why Intern with Us?

Being a KEENtern means you're not just an intern‑you're a valued part of our KEEN community. Here's what you can look forward to:

• Meaningful Work: Tackle real‑world projects that make an impact, gaining valuable hands‑on experience at a globally recognized brand.
• Collaborative Environment: Partner with talented teammates and work on a group project with other KEENterns.
• Networking Opportunities: Build connections with industry experts and mentors who can help shape your career.
• Perks & Benefits: Enjoy product discounts, a subsidized cafeteria, and an inspiring workspace.
• Outdoor Adventures: Immerse yourself in Portland - a vibrant city nestled between the mountains and the coast - a hub for all things outdoors, such as hiking, biking, rafting, camping, and climbing.

Program Requirements:

To qualify for this internship, you must:

• Be a Junior, Senior, or Graduate student working toward a degree in Marketing, Business, Communications, or a related field.
• Be eligible to work in the U.S