Fan Experience, Ticket Ops & Marketing Coordinator

Los Angeles Kings; California (MO); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid holidays

Vacation and sick time

401k Plan with employer match

Job summary

AEG is seeking a Ticket Operations & Marketing Coordinator to manage day-to-day ticket sales and marketing operations, organize the events calendar, and support theme nights and special events for all games.

The role requires coordinating ticket delivery, catering orders, and digital vouchers, plus assisting CRM for season and single-seat holders. Strong customer service and multitasking skills are essential; evenings, weekends, and holidays are required.

Qualifications

• 2–4 years related work experience in a customer-facing role.
• Experience in customer service.
• Experience or interest in the sports and entertainment industry preferred.

Responsibilities

• Plan and execute theme nights from concept to in-game delivery, coordinating logistics and activations.
• Serve as primary contact for suite bookings and food voucher programs with arena staff.
• Create ticket pack links, fulfill orders, and coordinate with Marketing to select items.
• Assist CRM database management for season ticket holders and potential leads.
• Research community events to boost brand recognition and ticket sales and support event logistics.

Skills

Customer service

Relationship building

Multitasking

Sales orientation

Communication

Education

High School Diploma

Tools

Ticketing software

Microsoft Word

Outlook

Job description

AEG is seeking a Ticket Operations & Marketing Coordinator to manage day-to-day ticket sales and marketing operations, organize the events calendar, and support theme nights and special events for all games.

The role requires coordinating ticket delivery, catering orders, and digital vouchers, plus assisting CRM for season and single-seat holders. Strong customer service and multitasking skills are essential; evenings, weekends, and holidays are required.