Family Ways Training Coordinator (Project/Program Manager II)

King County; Seattle (WA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

King County is seeking a Training Coordinator for the Family Ways program to lead design and delivery of training materials for staff, participants, and community partners. The role emphasizes advancing racial equity, coaching staff, and maintaining model fidelity while collaborating with a cross-disciplinary team in a hybrid work setting.

The coordinator will develop materials, monitor training needs, and drive quality improvements, reporting on timelines and outcomes to the Family Ways

Qualifications

• Two years with a proven track record in designing and developing high-impact educational content.
• Demonstrated expertise in education and behavior-change programs, training and assessment methods.
• Demonstrated experience advancing racial equity and social justice principles linked to social service work.
• Proficiency in Promoting First Relationships and familiarity with culturally-based parenting curricula.

Responsibilities

• Lead design of educational programs and training for Family Ways staff, participants, and community groups.
• Monitor program training and educational needs; manage timelines and reporting.
• Develop tools and processes for ongoing coaching, training, and professional development.
• Create and promote culturally appropriate educational materials and information.
• Lead continuous quality improvement activities aligned with program goals.

Skills

Training design

Educational content creation

Equity & social justice

Communication skills

Public speaking

Team collaboration

Microsoft 365 tools

Relationship building

Tools

Microsoft Word

Outlook

Teams

Electronic health records

Data collection systems

Video meeting platforms

Job description

The Family Ways Training Coordinator will work in a collaborative team environment to manage the training and model implementation components of Family Ways. The team includes Peer Community Specialists, a Public Health Nurse, two Nutritionists, a Social Worker, a Quality Improvement Lead and Administrative Support staff. This role will be charged with training, coaching, and maintaining model fidelity for the new Family Ways Program. The Training Coordinator will report to and work collaboratively with the Family Ways Co‑Leads.

Note: This recruitment will be used to create an eligibility pool to fill additional Career Service, Term‑Limited Temporary (TLT), or Special Duty Assignment (SDA) vacancies that may occur over the next six months.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro‑equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti‑racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

• Lead design of educational programs and training for Family Ways staff, participants, community groups and other professionals in alignment with the program’s core components.
• Monitor program training and educational needs and create, implement, and evaluate broad-based solutions/programs including managing timelines and reporting efforts.
• Develop tools and process for ongoing coaching, training, professional development as well as regular feedback.
• Create and promote culturally appropriate educational materials and information
• Lead continuous quality improvement activities in alignment with program goals/objectives.
• Analyze program data to support access to services and referrals and align internal training, processes, and tools to desired outcomes.
• Prepare Family Ways staff to utilize participant-centered, strengths‑based practices.
• Responsible for discussing difficult topics and presenting new materials to program staff such as information fact sheets on common health concerns, developmental milestones, pregnancy and postpartum care, etc.
• Develop and maintain community engagement, expanding partnerships and program participation.
• Arrange for culturally relevant and linguistically appropriate presentations for specific audiences.
• Build relationships with other King County programs and community‑based organizations to advance racial equity and social justice. This may include development of racial equity/anti‑racism trainings or curriculum.
• Create, maintain, and update a library of training and reference materials.
• Collaborate and share decision making with team members, fostering and creating space for authentic and respectful dialogue.
• Respond to calls, emails, or requests in a timely manner.
• Other duties as assigned.

Required:

• Two (2) years with a proven track record in designing and developing high-impact educational content in response to program needs.
• Demonstrated expertise in education and behavior-change programs, training and assessment methods.
• Demonstrated experience advancing racial equity and social just principles linked to social service work.
• Trained in Promoting First Relationships as well as familiar with culturally-based parenting curricula from one of the Family Ways focus communities’ culture.
• Proficiency in the areas of family support, child development, pregnancy, and post‑partum and able to provide training and coaching to Family Ways staff
• Experience in leading Continuous Quality Improvement (CQI) activities in alignment with program goals/objectives.
• Ability to work with creativity and flexibility, both independently and as a team member.
• High level skills in effectively communicating information to a wide variety of audiences, making individual or group presentations.
• Strong foundation of knowledge in the Family Ways program or similarly designed program.
• Effective oral and written communication skills.
• Skills and experience using computer, Microsoft programs (Word, Outlook, Teams, etc.), electronic health records or data collection systems, video meeting platforms and a wide range of audio‑visual equipment and programs.
• Experience building relationships and setting goals with families or clients; translates that experience into coaching and mentoring individuals and teams to enhance performance, align with model fidelity, and develop skills, using a support and goal‑oriented approach.
• Strong team player with a track record of coordinating efforts to achieve shared goals.

Desired:

• A passion for creating culturally relevant trainings and materials around parenting, child development, pregnancy, and the part‑partum period.
• It is desired or preferred that candidates have direct knowledge and/or lived experience working in at least one of these communities: U.S born Black/African American, the American Indian/Alaskan Native, and Native Hawaiian/Pacific Islander communities. Our goal is to have a team that is representative of the populations we serve and who is dedicated to serving clients with quality and compassion.
• Experience with community engagement, working one‑on‑one with program participants, and home or field visits.

Application Process

If you are interested in pursuing this position and supporting King County’s vision for unified, equitable, and high‑performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.

If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Sarah Dunkinson ([e-mail]).

• NEOGOV Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Note: Cover letters, resumes, and additional attachments will not be reviewed as part of the evaluation process if not outlined as a required application material as outlined above.

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action‑oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Work Schedule

This position is Monday‑Friday 8:00am-5:00pm. This position is non‑exempt and eligible for overtime.

Work Location

This position is located at South Park –Public Health 7272 W. Marginal Way South, Seattle, WA 98108.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

The Family Ways Team works in a hybrid model, with a minimum of 3 days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County‑issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Union Membership

This position is not represented by a Labor Union.

Contact

For questions about this recruitment, contact Sarah Dunkinson ([e-mail]).