Family Support Specialist II (Social and Human Services Exp.)

Automatic Data Processing, Inc.; Pittsburgh (Allegheny County); On-site; USD 57,000 - 60,000; Full time

Job summary

Urban Strategies, Inc. in Pittsburgh seeks a Family Support Specialist II to provide comprehensive case management, referrals, and coordination with community services to promote economic self-sufficiency for families and improve quality of life for seniors and people with disabilities.

The role involves collaborating with a team to develop development plans, access social services, and track resident data in the LEARN system, with occasional travel and evening/weekend availability.

Qualifications

• Bachelor’s degree in Social Work, Sociology, Psychology, or related field.
• 3+ years of experience as a case manager or in direct practice with low-income households; health services experience a plus.
• Valid driver’s license and automobile availability for work use.
• Commitment to strengths-based, family-focused service planning and understanding of program philosophies.
• Ability to handle confidential information professionally.
• Independent and proactive work ethic, with strong team collaboration skills.
• Availability for evening and weekend functions as required.
• Strong verbal and written communication skills for diverse communities.
• Effective real-time priority management.
• Excellent organizational, planning, and time management skills.
• Ability to excel in fast-paced, culturally diverse environments.
• Proficiency in MS Office Suite (Advanced Excel) and other common software.

Responsibilities

• Provide comprehensive case management and referrals for residents in family support programs.
• Visit various locations for resident information gathering and intake.
• Collaborate with families on Development Plans and access social services.
• Advocate for service delivery for up to 100 individuals.
• Track resident data in USI's LEARN system and attend meetings.
• Available for occasional nights/weekends; travel up to 25%.
• Provide resources and knowledge for clients to access capital and financial goals.
• Offer consultation services in financial management and goal-setting.
• Host in-person and virtual seminars on financial literacy and capital access.
• Support and promote the development of the USI CDFI client base.

Skills

Verbal communication

Written communication

Time management

Organizational skills

Team collaboration

Confidential information handling

Evening/weekend availability

Education

Bachelor’s degree in Social Work, Sociology, Psychology, or related field

Tools

MS Office Suite

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Family Support Specialist II (Social and Human Services Exp.)

All Full Time USIPA, Pittsburgh, PA, US

2 days ago Requisition ID: 1404

Salary Range: $57,000.00 To $60,000.00 Annually

TITLE : Family Support Specialist II

REPORT TO: Senior Project Manager

BACKGROUND:

USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in

communities that are undergoing comprehensive physical revitalization.

Founded in 1978, USI is a leader in community development, supporting over 30,000 economically stressed families, approximately 100,000 individuals , in 53 communities in 28 major metropolitan areas. USIrepresentsa movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.

JOB SUMMARY:

The Family Support Specialist II is responsible forproviding comprehensive case management, referrals, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance the quality of life for seniors and people with disabilities, and increase opportunities for residents. This role involves collaborating with a team of professionals in various fields todeterminesuitable approaches and support families in different neighborhoods under the U.S. Department of Housing and Urban Development.

JOB RESPONSIBLTIES:

• Conduct intake, assessments, enroll residents in family support program, and visit various locations for resident information gathering.
• Collaborate with families on Development Plans, assistin accessing social services, advocate for service delivery for up to 100 individuals.
• Ensure privacy, track resident data in USI's "LEARN" system, attend community and program-related meetings.
• Available for occasional nights/weekends, travel up to 25%, perform administrative tasks.
• Providing resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship.
• Offering consultation services in financial managementandgoal-setting.
• Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital access.
• Supporting and promoting the development of the USI CDFI client base.

QUALIFICATIONS :

• Bachelor’s degree in Social Work , Sociology, Psychology, or related field.
• 3+ years of experience as a case manager or in direct practice with low-income households; health services experience a plus.
• Valid driver’s license and automobile availability for work use.
• Commitment to strengths-based, family-focused service planning and understanding of program philosophies.
• Ability to handle confidential information professionally.
• Independent and proactive work ethic, with strong teamcollaboration skills.
• Availability for evening and weekend functions as required.
• Strong verbal and written communication skills for diverse communities.
• Effective real-time priority management.
• Excellent organizational, planning, and time management skills.
• Ability to excel in fast-paced, culturally diverse environments.
• Proficiency in MS Office Suite (Advanced Excel) and other common software.

U rban Strategies, Inc.is anEqualOpportunityEmployer.