Family Support Specialist, Helena

Family Outreach; Helena (MT); On-site; USD 40,000 - 55,000; Full time

Job summary

Family Outreach in Helena, MT seeks a Family Support Specialist to empower families with developmentally delayed children. You will assess needs, develop action plans, and coordinate services with a multidisciplinary team to improve outcomes.

The role includes coaching parents, documenting services, maintaining HIPAA compliance, and helping families access developmental disability eligibility and school transitions.

Qualifications

• Knowledge of social work and developmental disability intervention concepts.
• Ability to build relationships with families and community partners.
• Ability to engage with diverse communities and professionals.

Responsibilities

• Assess family and child needs and develop action plans.
• Coordinate services with multidisciplinary teams and community agencies.
• Document services accurately and maintain compliance with state regulations.
• Explain policies to families and support parent coaching and education.
• Support transitions into public schools and access to DD eligibility.
• Manage caseload and adhere to timelines under program guidelines.

Skills

Social work principles

Relationship building

Diversity & inclusion

Education

Bachelor's degree

Job description

## Family Support SpecialistReady to make a tangible difference in the lives of vulnerable children and families?We invite you to join our dynamic home-based intervention program as a Family Support Specialist (FSS). This rewarding role places you as a vital partner and advocate for families raising children with developmental disabilities or delays.The FSS primary mission is empowerment:* **Forge strong, meaningful connections** to build trust and collaboration* **Empower parents** through service coordination, personalized parent coaching, and tailored education, directly enhancing their ability to support their child's ongoing development.* **Facilitate growth** by developing collaborative action plans, setting achievable milestones, and nurturing positive parent-child relationships.* **Amplify impact** by engaging actively with multidisciplinary teams and fostering crucial community partnerships.This is more than a job; it’s a profound opportunity to help families and children not only cope but **truly thrive**. If you are passionate about building genuine relationships and community impact, explore this exciting opportunity.We are open to discussing either a **full-time or part-time** schedule for the right candidate. Please let us know your preference when you apply.**ESSENTIAL RESPONSIBILITIES:**1. Conduct assessments of family and child needs for determining eligibility and developing an action plan.2. Becoming trained or certified in Routine Based Interviews (RBI) to better understand the needs of the family.3. Develop an individualized care plans based on multidisciplinary input.4. Coordinating services and working with other agencies in the community to meet the needs of the family through a multidisciplinary team approach.5. Accurate tracking and thorough documentation of services using multiple computer programs in compliance with state regulation.6. Completion of consumer related paperwork.7. Thoroughly explaining policies and procedures to families to inform them of their legal rights.8. Encouraging and coaching best practices in early childhood behavior management and parenting skills to promote self-reflection and growth by caregivers during monthly home-visiting services.9. Maintain HIPPA compliance to safeguard individual records.10. Monitor progress on child outcomes related to positive social-emotional skills, ability to acquire and use knowledge and skills and using appropriate behaviors to meet needs.11. Develop a personal knowledge and skillset of early childhood development through professional development and training opportunities.12. Provide information and guide referrals services with local school districts to support the transition into public schools.13. Assist families in acquiring developmental disability eligibility (DD Eligibility).14. Assist in public relations and activities to foster collaboration and support of programs and outside agencies.15. Effectively manage an assigned caseload and meet service timelines as required through State and Federal program regulations and guidelines.## Qualifications**KNOWLEDGE, SKILLS, & ABILITIES:*** Knowledge of the principles and practices of social work, developmental disability intervention, special education, early intervention, etc.* Knowledge of state and federal policies, legislation, rules and regulations as it relates to developmental disabilities.* Ability to build relationships and collaborate with other community agencies.* Ability to relate effectively with children, families, community members, and staff of diverse backgrounds.**MINIMUM QUALIFICATIONS:*** Bachelor’s Degree from an accredited College or University required.* Ability to complete FSS certification process within policy and DPHHS Montana Milestones Program timelines.* Valid Montana driver’s license or ability to obtain one within one month of hire.* Access to a reliable vehicle.* Successfully complete a background check.