Family Support Specialist - Early Headstart (57943)

University Settlement Society Of New York

New York (NY)

On-site

USD 41,000 - 51,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off
Health and Wellness Benefits
Financial Benefits
Work-Life Balance
Professional Development

Job summary

The University Settlement Society Of New York is seeking a full-time position to work closely with mental health service partners and support children and families in New York City. Responsibilities include facilitating referrals, maintaining records, and providing trauma-informed support.

This role requires a Bachelor's degree in a related field, with strong benefits including health coverage, paid time off, and opportunities for professional development. Ideal candidates are bilingual and have experience working with children and families.

Qualifications

  • Bachelor’s degree in Social Work, Psychology, or similar field is required.
  • CDA required within 18 months of hire if degree is unrelated.
  • Bilingual skills based on program needs.

Responsibilities

  • Work closely with mental health service partners.
  • Support planning for children experiencing trauma.
  • Maintain records of child files and health documentation.

Skills

Experience working with children and families
Bilingual English/Mandarin or Cantonese Spanish
Trauma-Informed practice knowledge

Education

Bachelor’s degree in Social Work, Psychology, Counseling, or related field
CDA required if bachelor’s degree is in an unrelated field

Job description

Job Details

Location: 184 Eldridge Street – New York, NY 10002
Position Type: Full Time
Salary: $41,000.00 – $51,000.00 per year

Responsibilities
  • Work closely with mental health service partners to facilitate referrals for children and families
  • Share trauma‑informed perspective and resources with teachers and staff
  • Support teachers in planning activities for and responding to children who are experiencing trauma
  • Assess strengths and needs of families and assist families with goal setting and follow‑up
  • Facilitate referrals to address family needs
  • Inform and follow up with families of upcoming events and workshops
  • Build relationships with families and support home‑school connection
  • Coordinate events for parent involvement and engagement
  • Maintain complete and up‑to‑date record keeping of child files and other documentation including health records
  • Facilitate program transitions and ensure that children’s files are up to date
  • Participate in individual, group supervision, and professional development
  • Identify red flags for trauma and respond supportively to mitigate the impact on the family and child
  • Provide classroom support
  • Perform appropriate responsibilities within the scope of the position as assigned by the supervisor
Qualifications
  • Bachelor’s degree in Social Work, Psychology, Counseling, or related field required
  • CDA required if bachelor’s degree is in an unrelated field (must receive CDA within 18 months of hire)
  • Bilingual English/Mandarin or Cantonese Spanish required. Based on program needs.
  • Experience working with children and families
  • Coursework and/or training in Trauma‑Informed practice is preferred
Work Schedule

Full‑time, Monday – Friday, 8:00am – 4:00pm, 35 hours per week

What We Offer
  • Paid Time Off: A comprehensive package that includes vacation, sick, and personal days, along with paid holidays.
  • Health and Wellness Benefits: Robust medical, dental, and vision coverage, as well as short‑ and long‑term disability insurance, life insurance, and additional wellness resources to support your overall well‑being.
  • Financial Benefits: Access to pre‑tax savings programs—including flexible spending accounts and commuter benefits—and a 403(b) retirement plan that includes an employer match of 6% of your salary, eligible after one year of service.
  • Work‑Life Balance: A consistent Monday‑Friday schedule and a 35‑hour workweek designed to promote a healthy and sustainable work‑life balance.
  • Professional Development: Opportunities for continuous growth through internal and external training, professional development workshops, tuition assistance, and support for pursuing relevant certifications.
Equal Employment Opportunity Statement

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

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