Family Support Specialist (Cumberland County)

Centerstone; Columbia (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision health

403b retirement plan with companymatch

Paid time off and holidays

AD&D Insurance and Life Insurance

Education opportunities

Employee Assistance Program

Job summary

Centerstone in Crossville, TN seeks an in-home visitation specialist to provide linkage and referral services, aiming to enhance family functioning by building trusting relationships, teaching problem-solving skills and strengthening the parent‑child bond through regular home visits.

The role requires travel within Cumberland County, occasional evenings/weekends, and participation in annual state events. Strong documentation and collaboration with families are essential.

Qualifications

• Experience working with children and families.
• Ability to build trusting relationships with diverse families.
• Knowledge of infant and child development; openness to supervision.

Responsibilities

• Initiate and maintain regular, long‑term contact with families, primarily in home visits lasting about an hour.
• Use family-centered, strength‑based interventions to support parent‑child relationships and family well‑being.
• Collaborate with families and acknowledge diverse family structures and parenting practices.
• Administer tools such as FROG scale and relevant screenings, refer to supportive services.
• Assist in establishing Family Service Plans and track progress with required reports.
• Maintain accurate records (GGK curriculum, HFA data) and participate in required trainings.
• Deliver GGK curriculum and HFA strategies to enrollees through weekly home visits.
• Provide case management and attend mandatory meetings.

Skills

Trusting relationships

Infant development

Cultural diversity

Reflective capacity

Family engagement

Education

Bachelor’s Degree in psychology or social work

Job description

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

This position provides in home visitation services to enrolled participants, providing linkage and referral to other services and support to enhance family functioning by: building trusting relationships, teaching problem-solving skills, and improving the family’s support system.

Location & Travel Requirements

This position provides in‑home services throughout Cumberland County and requires regular travel within the county.

The primary office location is Crossville, TN.

Occasional evening or weekend community event coverage may be required.

Attendance at the annual Tennessee State Summit is mandatory. The summit location will be determined by the funding agency and will be held within the state of Tennessee.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for initiating and maintaining regular and long‑term (up to five years) contact and support with families. This activity will occur primarily within the family’s home; with visits lasting around an hour.
• The interventions should be family‑centered, strength‑based, and directed at establishing a trusting relationship; strengthening the parent‑child relationship; promoting healthy childhood growth and development; and enhancing family well‑being by reducing risk and building protective factors.
• Partners with families and honors diverse family structures and parenting practices.
• Activities may also include but are not limited to: administering the Family Resilience and Opportunities for Growth Scale (FROG) Scale; administering screening tools such as the ASQ, ASQ‑SE, Depression Screens etc.; identifying and referring families for other supportive services, including health care services.
• Responsible for assisting the family in establishing goals and supporting them throughout this process and is responsible for implementing activities outlined on the Family Service Plan to address areas of concern that were identified on the FROG scale.
• Assist in preparation of required monthly, quarterly and annual statistical reports.
• Maintains up‑to‑date and accurate records for families on GGK curriculum, HFA data, and other required records.
• Participate in training according to requirements of HFA guidelines, GKI and DOH contract.
• Implements GGK curriculum and HFA strategies to enrollees through weekly home visits.
• Provides case management to families on caseload.
• Attend training and other mandatory meetings.

KNOWLEDGE, SKILLS & ABILITIES

• Experience in working with or providing services to children and their families.
• An ability to establish trusting relationships.
• Knowledge of infant and child development.
• Acceptance of individual differences.
• Experience and humility to work with the culturally diverse families.
• Willingness to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.).
• Infant Mental Health Endorsement Preferred.

QUALIFICATIONS

Education Level

Bachelor’s Degree in psychology, social work or related field required.

Years of Experience

Two years professional experience working directly with youth and families in a child welfare, school, childcare, criminal justice behavioral health or related setting preferred.

Required Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Task Percentage of Time/Frequency

Standing - 20%

Sitting - 80%

Squatting - occasional

Driving - occasional

Kneeling - occasional

Lifting - occasional

Bending - occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Full time

Pay Range:

$15.75–$22.00

Delivering care that changes people’s lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person’s merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role‑models who champion best practices for quality, clinical risk, and patient safety.