Family Support – Positive Family Coaching (PFC) Trainer

Encircle Families; Phoenix (AZ); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Encircle Families seeks a Family Support - Positive Family Coaching (PFC) Trainer to empower families and caregivers through training and problem‑solving consultations for children and youth with disabilities. The role emphasizes effective self-advocacy and outcome improvement.

Responsibilities include delivering sessions with varied teaching methods, adapting to learners’ needs, and ensuring thorough documentation. Remote work flexibility is available with some evening/weekend hours.

Qualifications

• Excellent communication skills and ability to engage diverse families.
• Experience in training and presenting to groups.
• Familiarity with adult learning techniques and practices.
• Ability to perform daily data entry with high accuracy.
• Background serving BIPOC and low‑income communities is preferred.

Responsibilities

• Provide training and problem‑solving consultations for families and caregivers.
• Conduct sessions using varied teaching methods to improve outcomes.
• Adapt training to participants' needs and learning styles.
• Facilitate engaging and interactive learning experiences.
• Maintain documentation and align training with treatment plans.

Skills

Exceptional communication skills

Adult learning techniques

Training and presentation

Data entry accuracy

Working with diverse communities

Education

High School Diploma or GED

Job description

Family Support - Positive Family Coaching (PFC) Trainer

Family Support - Positive Family Coaching (PFC) Trainer plays a crucial role in helping families and caregiversacquirethe knowledge and skills needed to beeffectiveparents for their child. Services are designed to increase knowledge and skills in becoming effective self-advocates and promoting improved outcomes. Provides training and problem-solving consultations for individuals and family members of children and youth withafull range of disabilities, and the professionals who serve them.This is a full-time (30-40 hours per week) position with remote work flexibilities.

Responsibilities:

• Training andself-advocacy.
• Through training and workshops, conduct training sessions using a variety of teaching methods toassistthe family with learning and implementing skills and strategies to improve outcomes for goals.
• Adapt training methods to suit the needs and learning styles of participants.
• Facilitate engaging and interactive learning experiences.
• Behavioral Health Technician and Credentialed in Triple P, Positive Parenting Program. Highly responsive and strong adherence to documentation and data entry requirements. Provides training and consultation in alignment with treatment plan, as developed by the member’s Child and Family Team (CFT).
• Other duties as assigned.

Required Qualifications:

• Abilityto become a certified Behavioral Health Technician (BHT)training will be provided.
• High levelof knowledge and experience in meeting the needs of BIPOC, low- and moderate-income communities, and individuals with limited Englishproficiency.
• Exceptional communication skills. Effective inmaintainingworking relationships with staff, health and social service professionals, parent groups, key community, and agency stakeholders.
• Knowledge of principles of family and person-centered care, strength-based assessment, and collaboration with professionals.
• Personal experience in guiding individuals through federal/state program eligibility, system navigation, care coordination, early intervention, special education, problem resolution, and other issues.
• Experience and skill in training and presentation; knowledge of adult learning techniques and practices.
• Proficientinbasic information technology. Ability to perform daily data entry witha high levelof accuracy.
• Experience accessing behavioral health services for a family member.
• High School Diploma or GED.
• Occasional evening and weekend hours.
• Current, or ability to obtain, valid Arizona Fingerprint Clearance Card.