Family Support Partner - Mobile Response & Stabilization Services

Community Counseling Solutions; Pendleton, Hermiston (OR, OR); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health, dental and vision insurance

6% initial 401K match

Tuition reimbursement

Paid vacation (1–4 days per month accr

9 Paid holidays

Job summary

Community Counseling Solutions seeks a Family Support Partner for Mobile Response & Stabilization Services in Pendleton/Hermiston. This non-exempt, 1.0 FTE role offers a schedule of 40 hours per week with a bilingual proficiency bonus upon assessment.

You will work closely with families of youth with emotional disturbances, coordinating with clinicians, assisting with IEPs, and ensuring access to community resources.

Qualifications

• High School diploma or equivalent required; an Associate’s degree is preferred.
• Experience assisting parents and youth in mental health settings is required.
• Must have a valid driver’s license and be at least 21 years old.
• Certification as a Peer Support Specialist in Oregon must be obtained within six months.

Responsibilities

• Partner with clinicians to create wellness plans and empower clients.
• Assist parents in gaining a voice in treatment and system settings.
• Support parents at meetings with partners, IEPs, court proceedings, and DHS.
• Maintain accurate documentation and required data for agency policies.
• Ensure productivity, maintain professional boundaries, and meet deadlines.
• Seek clinical supervision when needed and participate in trainings.

Skills

Peer support

Communication

Driver's license

Microsoft Office

Community collaboration

Education

High School diploma

Associate’s degree preferred

Tools

MS Word

MS Excel

MS Teams

Publisher

Job description

Description

JOB TITLE: Family Support Partner - Mobile Response & Stabilization Services

LOCATION: Pendleton Brenne Building or Hermiston REACH facility

SUPERVISOR: Family Support Partner Lead

FTE STATUS: 1.00 FTE (Expectation to work 40 hours per week)

EXEMPT/NON-EXEMPT expectation: Non-Exempt

PAY GRADE: B6 ($21.15 - $30.53 per hour, depending on experience)

Bilingual Preferred - 10% increase upon completion of the bilingual proficiency assessment with a passing score

Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities.

CCS has a benefit package including, but not limited to:

• Health, dental and vision insurance
• 6% initial 401K match
• Potential for tuition reimbursement
• Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at the end of the fiscal year)
• 9 Paid holidays, Community service day
• Floating holiday & 2 mental health days provided after 1 year introduction
• Workplace Flexibility schedule options available (work from home hours vary by position & schedule)
• Student loan forgiveness (NHSC & Public Service)
• Paid licensure supervision.
• Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance

DESCRIPTION

As a Family Partner you will support parents of children and youth that have serious emotional disturbance in identifying goals that promote recovery and resiliency by providing peer counseling and support, drawing on common experiences as a peer, to parents and caregivers by encouraging them to regain hope in, and control over, their own lives, as well as their children’s lives. Promote self-determination, empowerment, personal responsibility for recovery and wellness, and assist parents/caregivers to advocate for themselves and their children.

SUPERVISION

Supervision Received

This position is supervised by the Family Support Partner Lead.

Supervision Exercised

This position does not supervise any other employees.

RESPONSIBILITIES

• Partner with agency clinicians and other members of the caregivers/parent’s teams in creating wellness plans that empower clients to reach life goals. Collaborate with the treatment team to promote a team culture in which each client’s point of view, experiences, and preferences are recognized, understood, and respected and in which client decision making in treatment planning is maximized and supported.
• Assist parents/caregivers in gaining skills having their voices heard in treatment and other system settings.
• Support parents/caregivers in meetings as needed with community partners and other resources, Individualized Education Plan (IEP) conferences, court proceedings, and DHS.
• Obtain and maintain certification as a Child and Adolescent Needs and Strengths (CANS) Assessor and maintain this screening in person and over the phone as necessary to clients, caregivers, clinicians, social workers, and other community members.
• Maintain complete and timely documentation of clinical files and gather and maintain data information in accordance with agency policies and procedures.
• Maintain the required levels of productivity and performance standards and meet all required work deadlines. Maintain appropriate professional boundaries while working with families.
• Seek appropriate clinical supervision where necessary, particularly around boundary issues and attend appropriate agency training as determined by the Family Support Partner Lead.
• In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.

Requirements

QUALIFICATIONS

Education and/or Experience

High School diploma or equivalent is required.

Associate’s degree is preferred or a suitable combination of education and experience. Experience raising a client involved in the mental health system required.

Minimum of two years related job experiences such as assisting parents in building community and natural supports.

Working knowledge of the system of care and community resources. Must be at least 21 years of age.

Certifications

Certification as a Peer Support Specialist (PSS) Certification in the state of Oregon is required and must be obtained within six months of less from the date of employment.

Valid driver’s license. Appropriate state licensure.

Other Skills and Abilities

• Must be able to work with minimal supervision.
• Will take part of ongoing trainings and meetings as assigned.
• Adhere to all policies and procedures.
• Positive attitude and collaborative skills conducive to group/teamwork environment.
• Knowledge and skills of intentional relationship building with children, youth, families, staff & partner organizations.
• Must have strong relationship, connection with, and broad knowledge of the community being served.
• Excellent written, verbal and language communication skills, including the ability to master and convey health information at an appropriate health literacy level.
• Community based coordination skills: including identifying and accessing resources, building networks and coalitions and providing timely and comprehensive follow-up.
• Excellent interpersonal relationship skills: such as member rapport and engagement, empowerment of others, understanding of power dynamics in a helping relationship, and active listening skills.
• Complex problem solving and decision making: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Ability to engage in active learning, goal setting, time management and prioritization.
• Capacity building by empowering individuals and groups, helping them to solve problems and identify solutions and resources.
• The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality.
• Must be able or willing to learn, use or do the following: Microsoft Office (MS Word, Teams, Excel, and Publisher etc.), keeping written and digital logs for data collection, email, and office automation such as printers, fax, and multi phone lines.

CRIMINAL BACKGROUND CHECKS

Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in

accordance with OAR 410-007-0200 through 410-007-0380.

In addition to a pre-employment background check, each employee, volunteer and contractor shall be

checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and

state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or

sanctioned it will be the cause for immediate termination of employment, volunteering, or the

termination of the contract.

PRE HIRE DRUG SCREEN REQUIRED

PERSONAL AUTO INSURANCE

Must hold a valid driver’s license as well as personal auto insurance for privately owned Vehicles

utilized for CCS business such as client service purposes, travel between business offices and the

community, to attend required meetings and trainings.

Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and

maintain said level of coverage for the duration of employment at CCS.

The employee’s insurance is primary with CCS insurance being secondary. CCS reserves the right to

deny any employee the use of a vehicle owned by CCS.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met to successfully perform the job. The employee is frequently required to sit, walk, or stand; use hands and fingers to handle or feel; reach with hands and arms; and ability to talk and hear. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Hazardous Conditions: Risk of verbal and physical threats from clients. Use of keyboard and computer monitor (repetitive hand motions and potential eye strain). Possible exposure to airborne pathogens.
• Working Conditions: The noise level in the work environment is mild to moderate; 40% office-based, 60% field.
• Equipment / Materials Used: Common office machines including computer, printer, calculator, telephone equipment, tele-health system, copier, scanner, and facsimile. May drive your personal or Agency vehicle.

WORK ENVIRONMENT

Work is performed in a healthcare environment as well as in the community. The noise level in the health department environment fluctuates, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings.

However, the employee also will be required to work in the communities, homes and other living environments, of the clients we serve. Handicap access may not be available at all places where this position must go. The environments in these situations are difficult to predict and may be in uneven terrain.

This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office.

Community Counseling Solutions

IS AN EQUAL OPPORTUNITY EMPLOYER

MEMBER OF NATIONAL HEALTH SERVICES CORPORATION