Family Support Partner EMPACT

La Frontera EMPACT - Suicide Prevention Center; Glendale (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Generous PTO

10 paid holidays

Medical plans

Dental plans

Vision plans

403(b) retirement plan

Retirement Allowance

Company paid Life/AD&D

Long-term Disability

Tuition Reimbursement

Licensure Reimbursement

Elder Care assistance

Pet Insurance

Job summary

EMPACT- SPC, part of La Frontera, is seeking a Family Support Partner in its Tempe or Glendale office. You will model navigating the behavioral health system, advocate for parents, and provide direct family support as a key member of the Child and Family Team.

You will connect families with community resources, assist in planning and decision-making, and work to help improve outcomes within education, health and social services.

Qualifications

• Must have High School Diploma or GED.
• Experience as a parent, foster parent, adoptive parent or caretaker of a Child with Behavioral Health needs.
• Be very organized and manage time effectively in this busy position.
• Be computer literate and have good customer service skills.
• Able to work with diverse ethnic and cultural groups.
• Good written and verbal communication skills.
• Must have Arizona driver's license w/no major infractions in past 39 months.
• Fingerprint Clearance Card or eligibility to obtain one.
• Bi-lingual (Spanish) preferred.
• Must be 21+.

Responsibilities

• Model the skills to maneuver within the behavioral health system and advocate for the parent.
• Provide direct support to families as an active member of the Child and Family Team.
• Assist families in gathering information about strengths and needs and in making decisions in child and family planning.
• Provide information and connections to community resources and help families navigate education, behavioral health, juvenile justice and social services systems.
• Role is full-time with flexibility for occasional weekend days or evenings.

Skills

Bilingual (Spanish) preferred

Excellent communication skills

Organizational skills

Customer service skills

Computer literacy

Education

High School Diploma or GED

Job description

Who We Are

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

Who We Are

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

What You’ll Do

The Family Support Partner, at our Tempe or Glendale office, models the skills necessary to maneuver within the behavioral health system and other community programs, thus serving as a system guide and advocate for the parent. Provide direct support to families as an active member of the Child and Family Team. Encourage family members to move toward self-advocacy in the attainment of their own, culturally specific life goals for themselves and their children and help them develop the skills to do so. Work with the family to gather information regarding their strengths and needs, as well as provides information, which enables the family to make decisions in the child and family planning process and beyond. Provide information and connections to community resources, and helps the family navigate through the processes of the education, behavioral health, juvenile justice, and social services systems. This position is full time and must have the flexibility to work an occasional weekend day or evening to meet a client's needs.

Additional Requirements And Responsibilities

• Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
• Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
• Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
• If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.

What You’ll Provide

• Minimum of a High School Diploma or GED.
• Experience as a parent, foster parent, adoptive parent or a caretaker of a Child with Behavioral Health needs and experience with the children's services systems. The child MUST have lived with you.
• Be very organized and can manage their time effectively in this busy position.
• Be computer literate, good customer service skills, basic typing.
• Able to work professionally and effectively with others from diverse ethnic and cultural groups.
• Good written and verbal communication skills.
• Possess a valid ARIZONA driver's license w/no major infractions for past 39 months.
• Must have a Fingerprint Clearance Card or be eligible to obtain one.
• Bi-lingual (Spanish) preferred.
• Must be 21 years of age or older at time of employment.

What We’ll Offer

• Generous PTO
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement Allowance
• Company paid Life/AD&D and Long-term Disability
• Voluntary additional Life and Short-term Disability
• Tuition Reimbursement
• Licensure Reimbursement
• Elder Care assistance
• Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American Association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.