Family Support & Eligibility Specialist - Intake & Advocacy

Brightpoint; Fort Wayne (IN); On-site; USD 38,000 - 54,000; Full time

Job summary

Brightpoint seeks a Family Support Services Worker II to perform intake and eligibility determinations across Brightpoint programs. The role promotes a positive work environment and provides referral, outreach, and advocacy for families with partner agencies and utility providers.

The position covers a county office and represents Brightpoint at local events. Responsibilities include enrolling families, maintaining quality standards, collaborating with Brightpoint teams, and upholding

Qualifications

• Strong interpersonal, written, and oral communication skills with strong mathematics aptitude.
• Ability to work with minimal supervision; self-motivated, attentive to detail, organized, productive, flexible, and dependable.
• Ability to relate well with diverse personalities from a variety of socio-economic backgrounds.
• Proficient in MS Office applications.
• Good driving record and Indiana driver's license with adequate insurance limits.

Responsibilities

• Determines eligibility and enrolls families into Brightpoint programs ensuring compliance with program operations, regulations, and standards
• Maintains a minimum standard of quality established by the program regulations and within Brightpoint’s established guidelines.
• Collaborates with other Brightpoint departments, programs, and services to ensure maximum benefits to families.
• Represents Brightpoint at county inter-agency meetings and other county events.
• Implements Brightpoint Values at all times.

Education

High School Diploma or equivalent

Associate’s degree preferred

Job description

Brightpoint seeks a Family Support Services Worker II to perform intake and eligibility determinations across Brightpoint programs. The role promotes a positive work environment and provides referral, outreach, and advocacy for families with partner agencies and utility providers.

The position covers a county office and represents Brightpoint at local events. Responsibilities include enrolling families, maintaining quality standards, collaborating with Brightpoint teams, and upholding