Family Support Assistant

Easterseals Southern California; Escondido (CA); On-site; USD 28,000 - 29,000; Full time

Job summary

Easterseals Southern California is seeking an entry‑level Clerical Assistant to support staff, families and program activities within Head Start and Early Head Start. You will help with attendance, data entry, enrollment outreach and general office tasks to keep services organized and on track.

Under supervision, you will assist in coordinating family involvement, maintaining records and ensuring compliance with applicable standards.

Qualifications

• High School Diploma or GED required.
• 1–2 years clerical/administrative support experience.
• CPR and First Aid certification required.
• Food Handler Certification required.

Responsibilities

• Maintain attendance records and verify attendance with parents.
• Input content area information into databases and support daily clerical tasks.
• Assist in Head Start enrollment and family engagement activities.
• Support compliance with Head Start standards and Easterseals policies.
• File attendance records and maintain confidentiality.
• Perform other duties as assigned.

Skills

Attention to detail

Customer service

Data entry

Education

High School Diploma

CPR & First Aid

Food Handler Certification

Job description

Easterseals Southern California transforms lives every day. For over a century, Easterseals has championed inclusion and independence-delivering essential services like early childhood programs, autism services, employment and independent living support to more than 29,000 people each year. Through advocacy and education, we break barriers and create opportunities for the one-in-four Americans with disabilities.

Starting Pay Range: $20-21/hr

OVERVIEW OF POSITION:

Under close supervision, assist in facilitating staff, family, community and parent activities. Provide clerical support to Content Area Expert. Assist in the integration of all Department of Education, Head Start and Early Head Start service areas into community development.

Essential Function

• Assists in the timely and accurate completion of attendance for all children in the program. Maintains attendance records for use in compiling attendance reports; contacts parents within one hour to verify attendance status of children; discusses attendance issues with teachers and the Site Director.
• Inputs specific content area information into multiple database systems within determined timelines. Assists supervisor with daily clerical duties. Provide general customer service assistance. Provides resources, information and/or referrals to all enrolled families.
• Assists in the implementation of Center Base Family Plan and socialization activities with other organizations, agencies or individuals involved in providing services to the family. Assists in the recruitment/enrollment for expecting parents, infants, toddlers, and their families into Head Start, Early Head Start and Department of Education.
• Assists in implementing Head Start Performance Standards, Title 22 Regulations, policies and procedures and Easterseals Southern California (ESSC) standards of conduct.
• Files attendance records, correspondence, and reports; sets up and maintains files in an orderly manner; maintains confidentiality of all records.
• Performs other duties as assigned.

Education

High School Diploma, GED or national equivalent and 1 to 2 years' clerical and/or administrative support experience is required.|Possession of pediatric (infant/toddler) CPR and first aid certificate.|Possession of valid Food Handler Certification.

Experience

• 1 year clerical experience.
• 1 year experience supporting and coordinating parent involvement, resources, families' goals and transitions.
• Experience planning and implementing activities for an agency or organization.
• Experience developing rapport with diverse families of very young children.

Knowledge, Skills, Abilities

• Training and experience necessary to develop consistent, stable and supportive relationships with very young children; must develop knowledge of infant and toddler development, safety issues in infant and toddler child care settings (i.e., reducing the risk of SIDS).
• Ability to properly interpret and implement regulations of the California Department of Education, Funding Terms and Conditions (Title 5), Department of Social Services, Community Care Licensing (Title 22), Early Head Start Performance Standards, and of Easterseals policies and procedures.
• Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety of individuals and groups. Must relate well to children and their families and maintain a positive affect.
• Ability to exercise sound judgment, plan, establish and meet timelines.
• Ability to pass a post-offer physical examination and a TB test.
• Ability to provide any/all current immunizations as required by the State of California for child development centers and staff.
• Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements. Must have sex offender index clearance.
• Ability to travel locally with reliable transportation, maintain driving record in compliance with Transportation Safety Standards, and maintain auto insurance and vehicle registration.

Carrying/Lifting: Ability to lift 40 lbs. continuously.

Standing: Ability to stand for extended periods

Sitting: Occasional / Up to 3 hours per day

Walking: Occasional / Up to 3 hours per day

Repetitive Motion/Activity: Ability to reach, bend, stoop, and squat.

Visual Acuity: Ability to view computer monitor and read newsprint.

Travel: Locally