Family Specialist

Champions For Children Inc; Tampa (FL); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Paid holidays

Paid Time Off (PTO)

Job summary

Champions for Children, Inc. is seeking a Part-Time Family Specialist to support health, wellness, and education for families in pediatric care.

The role involves building trusting relationships during well-child visits, coordinating referrals, and connecting families with resources through various contact methods. The position requires a high school diploma or equivalent, with preferred associate degree and CHW eligibility.

Qualifications

• High School diploma or equivalent; associate degree preferred.
• Experience in community-based setting with young children and families (1–2 years preferred).
• Bilingual English/Spanish or English/Creole highly valued.
• CHW certification eligibility. Proficiency with Microsoft 365 suite.

Responsibilities

• Establish trusting relationships with patients and families during visits and follow-ups.
• Provide parent/newborn support via phone, email, or community visits.
• Coordinate referrals to address unmet social needs and connect to resources.
• Enter data into EHR and participate in quality improvement activities.
• Attend weekly interdisciplinary team case reviews and related trainings.

Education

High School diploma

Associate degree

Bilingual communications

Tools

Microsoft 365 Outlook

Word

Excel

SharePoint

Job description

Champions for Children Organization StatementChampions for Children prevents child abuse and neglect by strengthening families and helping them build positive childhood experiences. From prenatal through school-age, our evidence-based, nationally accredited family education fosters healthy child development by enhancing practical skills, confidence, and connections to essential resources.Our MissionChampions for Children’s mission is to support healthy child development by empowering families through education, coaching, and strong family and community connections.Our VisionChildren are safe, loved, and surrounded by strong, supportive families.PROGRAM/DEPARTMENT: DULCETITLE: Family SpecialistCLASSIFICATION: Part-Time (25 hours per week), non-exempt.SUMMARY: Family Specialists support health, wellness, and education for families in pediatric care. They build trusting relationships with families during well-child and acute care visits, and maintain contact through phone, text, email, or home visits. Using evidence-based education and nationally approved guidelines, they help families care for their children and follow care plans. They also connect families to resources for unmet economic, social, and legal needs. Their responsibilities include data collection, patient documentation in the EHR, and participating in quality improvement activities and training. This family-facing role reports to the program manager.ESSENTIAL RESPONSIBILITIES, DUTIES, AND TASKS:Responsible for establishing trusting relationships with patients and their families.Meet with families at routine Well Child Visits and telephone check-ins, supporting the parent-child relationship, providing information on child development, and supporting unmet social needs by coordinating referrals for concrete supports.Provide ongoing parent/newborn support through phone, test, email, and community visits with a focus on parental and cultural strengths.Continually assess the need for additional resources for the family, especially relating to developmental concerns by building strong, honest, trusting partnerships with families that can address concerns in a supportive manner.Collaborate with the legal partners to ensure families are provided concrete supports.Administer screening tools to ensure that families are supported in caring for their infants and adhering to the recommended plan of care.Always maintain HIPAA and confidentiality compliance, strictly adhere to policies which ensure participant confidentiality.Exhibit excellent working relationships with patients, visitors, colleagues, and facility personnel.Engage in individual reflective supervision sessions.Timely data entry into participant records and data collection systems.Prepare for and participate in weekly case reviews with the Interdisciplinary Team.Participate in quality improvement activities.Participate in outreach and community events.Participate in related training and workshops.Perform other related duties as assigned or requested.Champions for Children, Inc. is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.REQUIREMENTS:High School graduate or equivalent; associate degree or equivalent preferred.Experience working in a community-based setting with young children (especially newborns) and their families, for at least 1 to 2 years preferred.Eligibility or certification as a Community Health Worker (CHW)Working knowledge of Microsoft 365 applications such as Outlook, Word, Excel and SharePoint.Be punctual for scheduled work and use time appropriately.Commitment to improving infant and family health through innovative approaches that address the SDOH/HRSN.Ability to work with many diverse people, to understand the community served and community connectiveness.High energy, positive, “can do\" attitude, flexibility, teamwork, and attention to detail: high degree of initiative.Ability to walk, stand, climb stairs, kneel, bend, reach, and manipulate objects; move materials up to 10 pounds on a regular basis; infrequently require moving materials weighing up to 20 pounds.Must be sensitive to the cultural and socioeconomic characteristics of the population that Champions for Children serves.Bilingual, English/Spanish OR English/Creole, required.Successfully complete a Level 2 criminal background check, motor vehicle records check and drug screening.COMPENSATION AND BENEFITS:PAY RATE - $24.46 per hourHOLIDAYS – Eligible Employees: PT/FT 25 hours and aboveChampions grants 16 paid holidays each year :New Year's Day, Martin Luther King Day, Mindfulness Monday (3/13), Memorial Day, Juneteenth, July 4th, Labor Day, Veterans Day, Thanksgiving and the day following, Christmas Eve and Christmas Day, a Birthday Holiday, and 3 Floating Holidays (prorated for new employees).PAID TIME OFF - Eligible Employees: PT/FT 25 hours and aboveChampions offers Paid Time Off (PTO) to be used for vacation, illness, and personal time. New employees accrue PTO with each pay period at a rate equivalent to 15 days per year. PTO benefits increase on the 2nd, 5th, and 10th work anniversaries.