Family Services Specialist II

Virginia AG; Virginia; On-site; USD 55,000 - 59,000; Full time

Job summary

Virginia AG seeks a case management professional to develop and implement individualized service plans across Adult Protective Services, Child Protective Services, Foster Care, and Adoptions. A Bachelor's degree in Human Services is required, with experience in related fields preferred.

Responsibilities include assessing client needs, coordinating services, and maintaining compliance with regulations. The role involves after-hours on-call coverage and collaboration with interagency teams to

Qualifications

• Bachelor's degree in a Human Services field or related field required.
• Minimum two years of related experience if degree is in a non-human services field.
• Possession of a BSW or MSW is desirable.
• Commonwealth of Virginia Social Worker license desirable.

Responsibilities

• Interprets laws, policies and regulations as applied to the area of responsibility.
• Coordinates services within the area of responsibility and monitors programs.
• Interviews and assesses customer needs and supports planning.
• Communicates rules/regulations and rights to participate.
• Writes/implements service plans and provides case management.
• Manages program waiting lists and monitors expenditures.
• Completes planning and reporting requirements for federal, state and local bodies.
• Coordinates with agencies and participates in multi-disciplinary teams.
• Provides after-hours on-call coverage in child/adult protective services and foster care.

Education

Bachelor's degree in Human Services or related field

Bachelor's degree in any field with 2+ years related experience

BSW or MSW desirable

Virginia Social Worker license desirable

Tools

Driving and computer skills

Job description

Hiring Range: $55,000.00 to $59,000.00 (based on experience)

Full Time or Part Time: Full Time

Additional Detail

Candidates MUST have a Bachelor's degree. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in Adult/Adult Protective Services, Child Protective Services, Foster Care, Adoptions.

General Work Tasks (Illustrative Only) –

• Interprets laws, policies and regulations as applied to specific area of responsibility;
• Monitors, coordinates and administers specific programs as assigned;
• Coordinates services within specific area of responsibility;
• Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.
• Informs clients of related service programs rules/regulations, and right to participate;
• Presents cases to determine appropriate services and writes/implements service plans;
• Provides case management services to monitor compliance;
• Manages program waiting lists;
• Tracks expenditures, prepares/submits budget estimates and ensures payment for services;
• Completes necessary federal, state and local planning and reporting requirements;
• Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers;
• Conducts overall monitoring of programs in specific area of responsibility;
• Serves as resource to clients and the community in area of expertise; and
• Provides after hours on‑call coverage and responds to emergencies in child/adult protective services and/or foster care.

Knowledge, Skills, and Abilities: Knowledge-

Working knowledge of: social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; and social, economic, and health problems.

Skills-

Skill in operating a motor vehicle and personal computer with associated software.

Abilities-

Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; attend and testify in court hearings, comprehend and apply complex policies and laws regarding adult abuse and child abuse, foster care adn adoptions, and stay abreast of current trends and developments in the social work field.

Education and Experience-

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Minimum Qualifications:

See above description

Preferred Qualifications:

Possession of a BSW or MSW

Experience in the VDSS system (local agency casework)

Special Requirements:

MUST have a Bachelor's degree

Must agree to and pass the following background checks:

DMV driving record

FBI Fingerprinting

Pre-hire drug screen