Family Services Provider (Bilingual)

HS-TIDWELL; Houston (TX); On-site; USD 50,000 - 61,000; Full time

Job summary

Harris County Department of Education HS-TIDWELL in Houston, TX seeks a Family Services Provider (Bilingual) to recruit and enroll Head Start students, provide family-centered case management, and promote parent and community engagement.

The role requires a Bachelor’s degree in social work or a related field (or equivalent credential) and strong bilingual (English/Spanish) communication skills. Two years of related experience preferred; salary ranges listed below with full-time status.

Qualifications

• Bachelor’s degree from an accredited university in social work, human services, family services, counseling or related field; or
• Bachelor’s degree from an accredited university in an unrelated field with a credential/certificate in social work, human services, family services, counseling or related field; or
• Bachelor’s degree from an accredited university in an unrelated field with case management work experience and obtain a credential/certificate in social work, human services, family services, counseling or related field within 18 months of hire date

Responsibilities

• Model HCDE and Head Start’s mission, vision, and values.
• Assist the Campus Manager and Assistant Campus Manager with implementation of daily operations.
• Work with interdisciplinary teams to ensure the integration and consistent delivery of Head Start services.
• Identify and recruit eligible students for Head Start and participate in recruitment events.
• Complete applications and enroll students on an ongoing basis.
• Develop relationships to support family engagement and connect families with community resources.
• Provide timely case management and follow-up services, including home visits as needed.
• Maintain documentation and data entry; maintain confidentiality.

Skills

Bilingual English/Spanish

Strong communication

Interpersonal skills

Case management

Education

Bachelor's degree in social work or related field

Bachelor's degree with credential in related field

Bachelor's degree with case management experience + credential within 18 months

Tools

Microsoft Word

Excel

PowerPoint

Publisher

Access

Job description

Family Services Provider (Bilingual)

Harris County Department of Education HS-TIDWELL - Houston, Texas Open in Google Maps

Job Details

Job ID: 5944020

Application Deadline: Posted until filled

Posted: Sep 29, 2026 5:00 AM (UTC)

Starting Date: Immediately

Job Description

Primary Purpose:

To recruit and enroll students into the Head Start program, to provide parent-driven, family centered case management services and to promote parent, family, and community engagement in the Head Start program.

Qualifications:

Education/Certification:

• Bachelor’s degree from an accredited university in social work, human services, family services, counseling or related field; or
• Bachelor’s degree from an accredited university in an unrelated field with a credential/certificate in social work, human services, family services, counseling or related field; or
• Bachelor’s degree from an accredited university in an unrelated field with case management work experience and obtain a credential/certificate in social work, human services, family services, counseling or related field within 18-months of hire date

Special Knowledge/Skills:

• Strong written and verbal communication skills
• Ability to interact with diverse populations
• Strong critical thinking and decision-making skills
• Ability to identify and solve problems
• Ability to effectively coordinate services for preschool children and their families
• Effective case management and interpersonal skills with staff, families and community partners
• Proficiency with a variety of software, including Microsoft Word, Excel, Power Point, Publisher and Access
• Bilingual (English/Spanish) speaking skills preferred

Experience:

• Two years of experience in social work, human services, family services, counseling or related area, including direct experience managing a caseload

Major Responsibilities and Duties:

• Model HCDE and Head Start’s mission, vision, and values.
• Assist the Campus Manager and Assistant Campus Manager with implementation of daily operations.
• Work with interdisciplinary teams to ensure the integration and consistent delivery of Head Start services.
• Identify and recruit eligible students, including students with special needs, for participation in the Head Start program; plan and participate in ongoing recruitment events offsite that may take place outside of the typical working days and hours.
• Complete applications and enroll students on an ongoing basis.
• Develop positive, goal-oriented relationships that support parent, family, and community engagement; cultivate existing relationships with community partners and create new ones.
• Actively support family engagement in the program, including family education and literacy events, Parent Committee, and Policy Council.
• Assess families’ strengths and needs to develop individualized partnership plans that support skill building and goal achievement; connect families with appropriate community resources.
• Provide timely case management and follow-up services, including home visits with families as needed to address attendance and the well-being of a student and family.
• Maintain current and accurate documentation and complete regular data entry.
• Maintain confidentiality of information.
• Perform other duties as assigned.

Position Type: Full-Time

Salary: $50,453 to $60,807 Per Year

Job Categories:

Instructional Support > Paraprofessional / IA

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Human Resources
• 6300 Irvington Blvd.
• Houston, Texas 77022
• Phone: [phone]
• Email: [e-mail]

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