Family Services Manager

Child Start, Inc.; Wichita (KS); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

Short-Term and Long-Term Disability

403(b) retirement plan

9 paid holidays

Job summary

Child Start, Inc. seeks a Family Services Manager to lead the family services component of Head Start and Early Head Start programs. You will plan, direct, and manage policies aligned with Performance Standards and supervise a team of family services staff.

The role requires 3–5 years of family services experience, supervisory responsibility, and solid knowledge of Head Start regulations. Strong communication and bilingual abilities are a plus; the position is based in Wichita, KS with on-site

Qualifications

• Bachelor's degree in social work, human development & family science, community psychology or related field.
• Master's degree preferred.
• 3–5 years’ family services experience, preferably with underserved communities.
• Two years’ supervisory experience required.
• Experience with Head Start Performance Standards and state licensing regulations.
• Maintain professional boundaries and confidentiality.
• Ability to handle stressful and sensitive situations professionally.
• Ability to prioritize workload and adapt to emergent needs.
• Bilingual skills (English/Spanish) are a plus.

Responsibilities

• Serve as a member of the program management team, sharing solutions with colleagues and driving continuous improvement.
• Assist in strategic program planning: calendar, annual HS/EHS applications, PIR data, self-assessment.
• Maintain knowledge of Head Start Standards and related regulations for Family Services.
• Lead in selecting evidence-based parenting curriculum and train staff accordingly.
• Facilitate onboarding and orientation for new family services staff.
• Plan and implement Head Start/ Early Head Start training events.
• Collaborate to support staff development and community partnerships.
• Build connections to recruit staff, families, and partners.

Skills

Bilingual (English/Spanish)

Supervisory skills

Education

Bachelor's degree in Social Work / related field

Master's degree preferred

Job description

Child Start is seeking a Family Services Manager to join our team. Experienced professional with a proven track record in planning, directing, and managing the family services component of the Head Start and Early Head Start Programs. Develops family services policies and procedures in alignment with Head Start Performance Standards. Takes the initiative in selecting and retaining high-quality family services staff.

• Serve as a member of the program management team, sharing solutions with colleagues and committed to continuous improvement of all program operations.
• Assist in strategic program planning processes, including establishing calendar, program goals, annual HS/EHS applications (and other funding opportunities, as they arise), PIR data completion, and program self-assessment.
• Maintain a thorough knowledge and understanding of all aspects of the Head Start Performance Standards and related regulations for Family Services and how to monitor and implement them.
• Lead in selection of evidence-based parenting curriculum and training of family services staff in its successful implementation, such that the Head Start program meets or exceeds Head Start Performance Standards.

• Facilitate the onboarding and orientation processes for all new family services staff.
• Plan, organize and implement training events including Head Start and Early Head Start Pre-Service at the beginning of the school year, in-service training during the year, and other training as needed.
• Collaborate to surround family services staff with training, mentoring, encouragement and support necessary to build their skills, meet program expectations, and help families succeed.
• Build connections in the community to recruit staff, families and partners for the program.

• Requires a Bachelor's degree in social work, human development & family science, community psychology or related field. Master's preferred.
• Experience: 3-5 years’ family services, prefer experience with underserved communities; two years’ supervisory experience required.
• Experience with and working knowledge of Head Start Performance Standards and state licensing regulations
• Maintain professional boundaries and confidentiality.
• Ability to handle stressful and sensitive situations in a professional manner.
• Ability to determine and prioritize workload while being flexible to emergent/unplanned needs and situations.
• Ability to prioritize demands in order to meet requirements and timelines.
• Ability to work with minimum supervision and maintain a flexible schedule.
• Bilingual skills (English/Spanish) are a plus.

Child Start offers competitive salary and benefits, including Medical/Dental/Vision plans, company-paid Short-Term and Long-Term Disability coverage, 403(b) retirement plan, 9 paid holidays each year, and much more!

Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

In compliance with KDHE requirements, Child Start will request proof of measles (MMR) vaccination or documented immunity during the employment process.

Must be able to commute daily to Wichita, KS.