Family Service Worker

Stafford County Public Schools; Stafford (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Stafford County Public Schools is seeking a Family Service Worker for the Head Start program. The role focuses on partnering with families to promote student achievement by organizing resources, referrals, and supports that strengthen the home environment and school connection.

The worker will conduct family interviews, facilitate parent involvement, and coordinate transportation and enrollment activities. Strong communication and collaboration with program staff are essential to success in this

Qualifications

• High school diploma or GED; may require Family Development Associate certificate.
• Bachelor's or Associate degree in social work, counseling or related field preferred.
• Experience with groups of children gives special consideration.

Responsibilities

• Interview family members to assess strengths, needs and set annual goals with referrals.
• Develop community resources and assist families in accessing services and employment opportunities.
• Assist with child recruitment and enrollment for the program year.
• Organize and facilitate parent involvement and volunteer activities.
• Provide transportation for families to attend appointments as needed.
• Conduct home visits and maintain monthly contacts with families.
• Provide support to Head Start and related programs while complying with standards.
• Assist with duties as assigned and maintain confidentiality.

Skills

Family engagement

Communication

Case management

Interviews

Resource referrals

Education

High school diploma or GED; Family Development Associate certificate or related degree

Experience with groups of children (special consideration)

Tools

Virginia Driver’s License

Computer applications

Job description

Job Title: Family Service Worker

Location: Early Childhood Education

Pay Grade: Instructional Support II

Work Calendar: 10 Month 200 Day Employee

FLSA Status: Non-Exempt

GENERAL PURPOSE

Under the supervision of the Head Start Director and with direction from the Family and Community Partnerships Coordinator, the Stafford Head Start Family Service Worker assists in achieving instructional objectives and Federal Performance Standards by working with individual families to promote their achievement and overall success, as well as involvement in the Head Start program, so that the families are a strong system of support for the students’ achievement and overall success.

Main Job Tasks And Responsibilities

General Responsibilities

• Conduct family member interviews to ascertain strengths, needs and assist family members in creating annual goals and objectives to achieve those goals. Familiarize the parent with available resources in the area served, while providing documented services and referrals to individuals and families, including financial literacy and income tax assistance referrals: building on family strengths, problem-solving skills, follow‑up, and ensuring collaboration.
• Develop community resources and natural support to utilize while assisting families in identifying community resources, education opportunities, employment assistance, housing assistance, financial literacy and income tax filing, based on aptitudes, interest, available transportation, and needs. Assist families in meeting immediate needs and those in crisis with resources while addressing mental health issues, substance abuse issues, and domestic violence issues. Provide referrals as appropriate.
• Assist with child recruitment and enrollment for the program year.
• Help organize and facilitate parent involvement in the center and encourage parent participation as volunteers in parent training sessions.
• Provide transportation or arrange transportation for families to attend agency or health services appointments as needed.
• Make periodic home visits, including at least one with each family on assigned caseload. Make monthly phone or personal contacts with each family on assigned caseload.
• Help obtain and organize food, clothing and other resources and donations from community partners.
• Provide support to all Head Start (HS), Virginia Preschool Initiative (VPI) and Early Childhood Special Education (ECSE) staff while adhering to and fully implementing Head Start Federal Performance Standards and other federal and state regulations required by the Head Start, VPI and ECSE programs, including the Head Start Performance Standards, the program plans and all program policies. Understand the philosophy and goals of the program in order to help the parents become active participants for their children.
• Assist with the reasonable supervision of students during emergency drills, assemblies, play periods, field trips, and instructional activities. Assist with other school‑wide needs. Assist with special events in the evenings and weekends as needed. Comply with all district and school policies and regulations in addition to performing other duties as assigned.

Support and demonstrate core values of Stafford County Public Schools

• Complete all required documentation in a timely manner and actively pursue professional growth activities, completing all required professional development.
• Respond promptly and thoroughly to written and oral requests for information.
• Maintain a clean, neat appearance, appropriate to position.
• Maintain a record of appropriate attendance and punctuality.
• Serve as a role model for students, colleagues, and the general public.
• Work in close harmony with colleagues, supervisors, and co‑workers.
• Comply with all District and School policies and regulations, including but not limited to guidelines for confidentiality.
• Perform other related duties as required/assigned.

Education And Experience

• High school diploma, or G.E.D. or any combination of education and experience equivalent to graduation from high school. Hold or within one year obtain a Family Development Associate certificate, other family services certificate or an Associate or Bachelor degree in social work, counseling or related field.
• Special consideration for employment will be given to persons who have had experience in working with groups of children.

Knowledge, Skills, And Abilities

• Knowledge
  • Basic curriculum expectations, teaching strategies and computer applications.
  • All aspects of Head Start Program including the performance standards, the program plans and all program policies.
  • Philosophy and goals of the program in order to help the parents become active participants for their children.
  • Head Start Federal Performance Standards and other federal and state regulations required by the Head Start program.
• Skills
  • Hold a valid Virginia Driver’s License with a good driving record to be able to operate a county vehicle.
  • Operate and care for a variety of equipment used in conjunction with the instructional program.
• Abilities
  • Establish and maintain community service linkages: developing community resources, advocacy, referral, and follow‑up.
  • Work cooperatively in a team environment to meet goals
  • Organize and perform work independently
  • Meet deadlines for all work even when working on multiple projects
  • Show sustained effort and enthusiasm in quality and quantity of work

Working Conditions And Physical Requirements

• Work environment is primarily inside, with moderate noise, temperatures that are moderate, and no exposure to chemicals or other negative air quality elements.
• The work is light work, requiring exertion of up to 20 pounds of force to move or lift objects.
• The following physical and mental abilities are representative of those expected to complete the essential functions of the job: standing for prolonged periods; sitting for prolonged periods; operating motor vehicles or heavy equipment; moving the hands, wrists, or fingers repetitively; moving with force on the back or lower body repetitively; feeling, grasping, or holding objects by hand; identifying colors visually; identifying objects in low light or distant conditions; communicating via spoken language; communicating via written language; perceiving sounds; making decisions using logic and rational thinking.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations shall be made, as required by law, to enable individuals with disabilities to perform the primary job functions herein described.

Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties, just as though they were actually written out in this job description.