Family Recruitment Specialist (53936)

Children's Home Society of North Carolina; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

The Family Recruitment Specialist at Children's Home Society of North Carolina partners with the Director of Family Engagement to recruit foster, therapeutic, resource, and adoptive families across Cumberland and New Hanover counties. The role focuses on information meetings, volunteer ambassadors, and community partnerships to grow CHS's family enrollment.

Responsibilities include organizing sessions, engaging civic and faith groups, and tracking applications while maintaining a strong

Qualifications

• Minimum of an Associate’s degree from an accredited college/university, preferably a Bachelor’s degree.
• Two years of experience in recruiting, training, sales, public speaking and presentations or a combination of professional experience with lived child welfare experience.

Responsibilities

• Increase the number of families in the process of applying with CHS by engaging new families and building partnerships.
• Coordinate information sessions and public speaking engagements to raise agency visibility.
• Develop and maintain relationships with civic, faith, business, and community organizations to recruit families.
• Track new family applications and follow up on inquiries.
• Travel frequently to CHS offices to manage recruitment activities and events.

Skills

Public speaking

Relationship building

Organization skills

Multitasking

Evening/weekend availability

Education

Associate degree

Bachelor’s degree preferred

Job description

This position covers Cumberland and New Hanover office locations.

Summary

The Family Recruitment Specialist works with the Director of Family Engagement to develop, execute, and manage information meetings, presentations, volunteer ambassadors and other community engagement actives that build awareness for and recruit new foster, therapeutic, resource, and adoptive families for CHS. The Family Recruitment Specialist is ultimately responsible for the number of families who apply with CHS in their region.

Primary Job Functions

Leadership

• Motivates and engages colleagues to deliver outstanding results.
• Demonstrates a bias for action and dedication to achieving goals.
• Contributes to excellence within the team and across the organization.

Recruitment

• Responsible for increasing the number of families who are in the process of applying with CHS through engaging new families and building partnerships.
• Excite and engage new families to become involved in CHS.
• Track new family applications
• Develop and maintain relationships with civic, faith, business, and other community organizations to build awareness about the need for families.
• Coordinate special events (i.e. National Adoption Month), document, and participate in public speaking engagements to increase agency visibility and collaborations.
• Organize, facilitate, and document bimonthly Information Sessions.
• Conduct individual information sessions as needed.
• Maintain a strong understanding of FAQs on becoming a foster parent, continually learning from the manual as questions arise.
• Follow‑up on and document all Foster Care to Permanency inquiries, sending out applications when necessary.
• Be available to conduct training for MAPP/DT
• Create, manage, and document a regional CHS Ambassadors Program
• Utilize data on CHS capacity and county need to drive the recruitment plan
• Work closely with the Director of Family Engagement and the Marketing Team to track the marketing plan efforts in targeted areas

Contribute to a positive, engaging work environment.

• Perform other duties related to the Children’s Home Society, Recruitment Team goals and projects as needed.
• Maintain valid NC Driver’s license, adequate auto insurance, and have access to an operating vehicle in order to attend to CHS business.
• Displays sensitivity to the service population’s cultural and socioeconomic characteristics. At CHS, we recruit and work with all types of families.
• Demonstrate the CHS Mission, Vision, and Values in the performance of all job duties.
• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training, and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures, and other obligations.

Qualifications

Education, Licenses & Certifications:

• Have a minimum of an Associate’s degree from an accredited college/university, preferably a Bachelor’s degree.

Experience:

• Two years of experience of working in a role that includes recruiting, training, sales, or public speaking and presentations or combination of professional experience combined with lived experience in child welfare system (Preferred)

Competencies

Skills and Proficiency in:

• Have a commitment to meeting the needs of the 4,000 children referred to CHS for a family placement every year.
• Ability to make families feel comfortable, listened to, and connected to the organization.
• Ability to manage multiple projects, deadlines and priorities.
• Detail and goal‑oriented, with excellent organization skills.
• Excellent relationship building and relationship management skills.
• Understand that this job will require some evening and weekend hours.
• Ability to lift 50lbs for the purposes of setting up events/festivals.
• Agree to support the agency’s mission and organizational values and beliefs.

Ability to:

• Ability to work independently from a home office and maintain adherence to deadlines.
• Must be physically able to use standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines
• Must be physically able to transport clients in own vehicle, conduct on‑site visits, and able to lift/move up to 50 pounds while supporting needs of the clients
• Frequent travel required
• Availability for occasional evening and weekend hours
• Maintain a valid North Carolina driver’s license, adequate auto insurance, and have access to an operating vehicle to attend to CHS business

Schedule Expectations

This position is a salary exempt job that will require some weekends, and evenings work. Along with working our standard scheduled week. The ability to work flexible hours is required to meet business needs. If working remotely, will be required to be available by telephone and email during specified hours as required. Frequent travel required to conduct business‑related activities.

Physical Effort and Work Environment

• 0%-
• 24%
• 25%-
• 49%
• 50%-
• 74%
• 75%-
• 100%

Reasonable accommodations will be made for individuals with disabilities.

• Sitting: Will remain in a seated position.
• Fingering/Grasping: Will perform repetitive tasks to include keyboarding, handwriting and equipment operation.
• Standing/Walking: Will move about from one area of the workplace to another.
• Climbing/Stooping/Reaching: Will bend, twist, squat, stoop, kneel, crouch and reach at or above shoulder level.
• Lifting: Will lift and carry objects up to 25 lbs.
• Pulling/Pushing: Will transport loads of up to 40 lbs.
• Work Environment: Will work in office/care facility/ home environment; with possible exposure to communicable diseases and/or uncontrolled situations.