Family Practice Scheduler

Grace Health; Battle Creek (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance package: Medical, Vision, ,

401K match

Paid holidays: 8+

Generous PTO accrual

Wellness program

Job summary

Grace Health in Battle Creek, MI is seeking a front desk scheduler to instruct, direct, and schedule patients and visitors by telephone. You will screen calls, route to the appropriate departments, and manage numerous appointments in a busy medical setting.

Flu vaccine is a minimum work requirement. Grace Health emphasizes compassionate service, community engagement, and a supportive work environment with strong values and team collaboration.

Qualifications

• High school diploma or GED required.
• One year of work experience in a medical organization preferred.
• Flu Vaccine required.

Responsibilities

• Instruct, direct, and schedule patients and visitors over the telephone.
• Screen and route calls to appropriate departments.
• Schedule numerous appointments.

Education

High school diploma or GED

Job description

Schedule: Monday-Friday

In this position, you will instruct, direct, and schedule patients and visitors over the telephone. To be successful in this role, you must be detail-oriented, answer all incoming calls, screen and route to appropriate departments, and schedule numerous appointments.

Please note, the flu vaccine is a minimum work requirement at Grace Health.

Our Work Environment

Grace Health is an organization that welcomes the community with open arms and embraces every patient. We embody a servant's heart, showing concern for others and putting the needs and interests of our patients first. We believe that by engaging our patients, we are empowering them with knowledge, abilities, and the willingness to make decisions that will help benefit them in their lives.

Grace Health strives to radiate positive energy to be a place where patients and staff experience the feeling that they are the most important person here and look forward to coming in every single time.

Grace Health is committed to the highest business and personal ethics and integrity standards, doing good to others while doing no harm. As we continue to improve the quality of our services and operations, we will maintain our core values and reputation for integrity, honesty, responsibility, fairness, respect, compassion, teamwork, and trust.

Benefits

• Medical, vision, dental, life, and disability insurance
• 401K match
• 8 paid holidays
• Generous PTO accrual
• Employee wellness program focusing on physical, mental, and financial wellness

Requirements

• High school graduate or GED
• One year of work experience in a medical organization preferred
• Flu Vaccine