Family Liaison

Philip's Academy Charter School of Paterson; Paterson (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Philip's Academy Charter School of Paterson is seeking a Student Assistance Coordinator to support student learning and family engagement. In this role, you will manage day-to-day operations of Title I programs, collaborate with parent liaisons, and assist in resolving family-related challenges. The ideal candidate will possess a Bachelor's degree, be bilingual in Spanish and English, and have strong organizational abilities.

This position requires effective communication skills and a dedication to improving student academic achievement through family involvement.

Qualifications

• Bachelor's degree required, focus in human services field (i.e. counseling, social work, psychology).
• Prior experience in a school setting preferred.
• Ability to work with others in a cooperative and flexible manner.

Responsibilities

• Provides sound management of the day-to-day operations of Title I family and community programs.
• Facilitates family engagement and resolves family-related issues.
• Collaborates with school parent liaisons to develop family activities.

Skills

Bilingual in Spanish and English (Oral and Written)

Strong organizational skills

Exceptional customer service

Leadership and problem-solving abilities

Ability to communicate effectively both orally and in writing

Experience working with parent and community groups

Education

Bachelor's degree in human services field

Valid Certificate in Educational Field

Tools

Proficient in Microsoft Products

Experienced in Google Suite

Job description

• Position Type: Administration/ Student Assistance Coordinator
• Date Posted: 5/25/2026
• Location: Philip`s Academy Charter School of Paterson (High-Needs School)

Mission

The mission of Philip's Academy Charter school of Paterson (Philip's) is, we will provide a moral and rigorous education to a diverse student body, accomplished in a hands-on, technology infused educational environment that embraces differentiated instruction and individual attention that will allow our students to attend college, while developing a commitment to global citizenship, environmental sustainability, and personal virtue.

Nature and Scope of Job

Under the supervision of the Managing Director of Curriculum and Instruction, the Family Liaison serves as a liaison between the school and students with their families to further student learning within and beyond the classroom, and also assist in resolving student issues that interfere with learning. Using a restorative approach, serves as a first point of contact in resolving families-related challenges. The Family Liaison will provide support in the effective involvement of families, school, parents and the community to improve student academic achievement and well-being.

Job Functions and Responsibilities

• Provides sound management of the day-to-day operations of Title I family and community programs
• Collaborates with school parent liaisons to develop family activities to increase student achievement
• Serves as a communication bridge between the School and Parent-led activities (Ex: attending and supporting Parent Organizations/Associations, etc.)
• Facilitates the implementation of best practices for family engagement
• Works closely with school leader and serves as a first point of contact to respond to and resolve family-related questions, challenges, and disputes (Ex: General inquiries to Grievance processing)
• Provides formal and informal feedback to school leaders regarding individual and program effectiveness that drive student achievement
• Serves as the key support resource for strategies for engaging families and federal requirements
• Provides training to parents ambassadors (and other parent groups) on building parent capacity to increase student achievement
• Develops strong formal community relationships to build capacity for families
• Develops and distributes instructional materials for schools, students and parents
• Coordinate and execute after school family activities (Ex: Family Night, Field Days, Special Family Meeting, Focus Groups, etc.)
• Use family data to drive decision making and inform school practice

Qualifications

• Bachelor's degree required, focus in human services field (i.e. counseling, social work, psychology)
• Prior experience in a school setting preferred
• Valid Certificate in Educational Field preferred
• Background in public relations or similar field - Preferred
• Bilingual in Spanish and English (Oral and Written)
• Ability to communicate effectively both orally and in writing
• Strong organizational skills
• Exceptional customer service
• Leadership and problem-solving abilities
• Ability to work with others in a cooperative and flexible manner
• Experience working with parent and community groups
• Demonstrated expertise in delivery of professional learning
• Knowledge and experience designing instructional plans for students and parents
• Experience collaborating with families on assisting students instructional
• Proficient in Microsoft Products (ex: Word, PowerPoint, Excel) and Google Suite, etc.

Mental/Physical Demands

• Requires the ability to maintain emotional control under stress
• Ability to stand, walk and sit—occasionally required to stoop, kneel, crouch or crawl
• Maintain a strong business-professional appearance