Family Engagement Specialist II

Iris Family Support Center; Fort Wayne (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Iris Family Support Center in Fort Wayne, IN is hiring for a Full Time position dedicated to providing structured, goal-oriented services to families. The role focuses on ensuring effective outcomes, adherence to accreditation standards, and includes certifications in evidence-based practices.

The ideal candidate will have a Master’s degree in social work or a similar field and must be license-eligible in Indiana. This role involves comprehensive case loads and working closely with families in various environments.

Qualifications

• Master's degree in social work, psychology or counseling required.
• Eligible for licensing in Indiana as LMHC, LMFT, or LCSW.
• Experience with case management and clinical interventions is preferred.

Responsibilities

• Provide structured, goal-oriented services for families.
• Ensure compliance with accreditation standards and service requirements.
• Complete required training and certifications within specified timelines.
• Document and track outcomes for families served.

Skills

Clinical Case Conceptualization

Team building skills

Interpersonal Skills

Decision Making/Problem Solving

Conflict Management

Trauma-Informed Practice

Culturally Competent Practice

Customer Service Skills

Education

Master’s degree in social work, Psychology, Counseling, or related human service field

License Eligible in Indiana: LMHC, LMFT, LCSW

Job description

Job Details

Job Location: Fort Wayne, IN 46802

Position Type: Full Time

To provide structured, goal‑oriented and time‑limited services in the natural environment identified for families (in home, community or in office). This position will carry a comprehensive case load and will be responsible for ensuring effective family outcomes, in all comprehensive cases in compliance with accreditation standards, court orders, and the Department of Child Services service standards. This position requires training, certification and fidelity to the modes in the following evidence‑based practices: Family Centered Treatment, Nurturing Parenting, Family Preservation Services and Intensive Foster Care Services and Trust Based Relational Intervention.

Essential Functions

• Provide a variety of services to children/families, including crisis intervention, intake/family assessment, safety planning, treatment planning, providing activities/interventions to assist children/families in goal completion and aftercare planning to support children/families with reaching self‑sufficiency.
• Complete certification Family Centered Treatment model within 1 year of employment at Iris.
• Complete certification of Motivational Interviewing within the first 90 days of employment at Iris.
• Complete training expectations for the implementation of Nurturing Parenting, Trauma‑Focused Cognitive Behavioral Therapy and 24/7 Dads within 12 months of employment.
• Provide multiple service hours in the home per week to ensure fidelity to the comprehensive models; a minimum of 50% of the work week will be dedicated to serving families with face‑to‑face service provision.
• Ability to partner and collaborate with referral sources (courts, DCS, Probation), foster parents, guardian ad litem, and/or CASA Volunteers and colleagues to support the goals of the family.
• Implement effective tracking and monitoring systems to ensure quality outcomes for all children/families served on the caseload to ensure compliance with all service standard requirements (i.e.: first face‑to‑face meeting, progress notes, assessment timelines, treatment plan timelines, monthly reports).
• Provide comprehensive documentation, including assessments, clinical recommendations, progress notes, treatment planning, monthly reports to showcase the work of the family through our services.
• Effective implementation of all evidence‑based models utilized with children/families by ensuring all fidelity measures are met within the required timeframes.
• Actively participate in building a strong peer supervisory team with teammates to develop a high performing team for the regional office that you are assigned.
• Availability for an on‑call rotation for your team and the client’s team serves throughout the year.
• Actively participate in supervisory expectations, including, but not limited to, individual supervision, team meetings, and staff trainings with a desire for professional growth.

Other Duties

Performs other duties as assigned

Qualifications (core competencies, Skills and Experience)

• Clinical Case Conceptualization (Clinical Assessment, Clinical Recommendation, Treatment Execution)
• Team building skills are essential with multiple disciplines
• Interpersonal Skills
• Decision Making/Problem Solving
• Conflict Management
• Possess the knowledge and ability to implement Trauma‑Informed Practice, Culturally Competent Practice, Family Preservation and Safety
• Possess the knowledge and ability to implement the Department of Child Services Practice Model
• Personal Accountability
• Ability to affect change utilizing data‑driven management processes
• Ability to record, prepare and communicate appropriate reports and client responses to activities and treatment
• Customer Service Skills (internal and external customers), including effective communication skills
• Must possess a valid driver’s license and demonstrated safe driving record

Physical Demands

• Ability to work under stressful conditions, to deal with volatile individuals.
• Ability to work in client homes that may not have the best living conditions.
• Requires the ability to lift files, open filing cabinets or bend and stoop as necessary.
• Requires the ability to occasionally lift office supplies, materials, and equipment up to 25 pounds.
• Ability to drive, as well as possess dependable transportation.

Expected Hours of Work

Flexibility in hours is allowed, must work to meet the needs of the families served. The employee must work a minimum of 40 hours each week to maintain full-time status. May include evening and weekend work based on the caseload need.

Required Education

• Master’s degree in social work, Psychology, Counseling, or related human service field.
• License Eligible in the state of Indiana: LMHC, LMFT, LCSW or on a licensure track upon graduation with appropriate degree.

Preferred Education

• Possess Clinical Licensure in the State of Indiana: LMHC, LMFT, or LCSW

EEO Statement

Iris Family Support Center, Inc. is an Equal Opportunity, Aff…