Family Engagement Specialist (26-27)

KIPP Texas Public Schools; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Competitive vacation and PTO policies

Paid family leave

Flexible spending account or high-yild

Employee assistance programs

Additional benefits: legal plans, Life

Job summary

KIPP Texas Public Schools is seeking a Family Engagement Specialist to partner with students, families, and staff to ensure timely attendance, smooth enrollment, and strong communication across the school community in Austin.

This on-site role focuses on building relationships, coordinating parent involvement, translating communications, and supporting school events while upholding the network's mission to provide joy-filled, high-quality education.

Qualifications

• Bilingual: English and Spanish required.
• Strong project and time management skills.
• Experience with data management.
• Ability to build relationships with families and staff.
• Customer service mindset and sense of urgency.

Responsibilities

• Partners with students, staff and parents to ensure students attend school every day
• Orients families to attendance expectations for new and existing families
• Makes daily attendance calls to families and documents all attendance changes
• Captures and shares any key information or context shared during calls with families
• Participates in the weekly attendance check-in meetings with school leadership with increasing responsibilities over time
• Partners with families and students when additional attendance supports are needed
• Executes school-based re-enrollment and cultivation plans
• Support families through the re-enrollment process
• Complete application verification calls and updates application system as needed
• Assist with planning of school events and activities
• Partners with other schools to support families through school transitions
• Review and submit student attrition data reports, identify trends and work with the school leadership team to improve student attrition rates
• Ensures clear and effective communications with all community members and stakeholders
• Implement and lead parent involvement programs, ensuring engagement from families
• Manage the translation of family communications and parent meetings
• Capture pictures and videos for the school events and manage school communication platforms.
• Ensures all parent facing materials are readily available
• Schedules parent meetings with appropriate team members
• Build relationships with community partners in order to build brand awareness
• Monitors and reviews with Assistant Principal of Operations, parent and student feedback, particularly as it relates to non-instructional services and support.

Skills

Bilingual: English and Spanish

Customer service mindset

Time management

Data entry / data management

Relationship building

Job description

Company Description

About KIPP Texas Public Schools

KIPP Texas Public Schools is a free, public charter school network with more than 45 Pre-K - 12 schools across Austin, Dallas-Fort Worth, Houston, and San Antonio. With over 30 years in Texas, we work together with our families and communities to prepare students for college, career, and beyond! Our schools provide a high-quality, well-rounded education built on academic success and personal growth, where all students learn and thrive in a productive, safe, and joyful way!

As one of the earliest charter networks in Texas-founded in Houston in 1994 and operating as KIPP Texas since 2018-we hire dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join a Team and Family with an unwavering commitment to creating classrooms, offices, and communities rooted in academic success and joy.

If you are passionate about joining a mission-driven community that wants every child to \"run to school,\" the KIPP Texas Team & Family is for you! KIPP Public Schools is a national network of public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 278 schools with nearly 16,500 educators and 190,000 students and alumni.

Job Description

Full-time

Start Date: Next year opening

Department: School-based Support

Job Status: Please note that this is a general posting for internal candidates. We are collecting applications on a rolling basis and encourage you to apply. Your application will be reviewed and considered for any opportunity that matches your skills and experience. For the priority window (2/2/26-3/20/26), a member of our talent recruitment team will reach out to schedule a follow up call. We appreciate your interest in staying with KIPP Texas and your commitment to students and families.

About The Role

Every member of the Team & Family at KIPP Texas Public Schools plays a critical role in ensuring our students have the skills and confidence to pursue the paths they choose - college, career and beyond. Our educators are passionate advocates for their students and their families, working tirelessly to ensure that our students have access to opportunity. In our classrooms and across the KIPP family we embrace, honor and celebrate our differences across several characteristics that construct our unique identities in our little and big KIPPsters. We are especially committed to attracting and developing individuals who share the life experiences of our students because we believe the best work we do is grounded in the realities and experiences of our families and KIPPsters.

The School Operations Team is focused on creating the conditions by which our schools can thrive by designing and leading efficient, safe, joyful, and fair systems; working to remove obstacles to learning and find creative solutions to challenges to enable the highest level of teaching and learning; and providing best-in-class customer service to families and staff members to ensure they feel welcomed, cared for and a valued member of our community.

The Family Engagement Specialist is a school based position that ensures students and families are positioned to engage in learning on a daily basis. The Family Engagement Specialist will play a major part in building relationships with our families while setting the tone for exceptional customer service.

Role Responsibilities

Partners with students, staff and parents to ensure students attend school every day

• Orients families to attendance expectations for new and existing families
• Makes daily attendance calls to families and documents all attendance changes
• Captures and shares any key information or context shared during calls with families
• Participates in the weekly attendance check-in meetings with school leadership with increasing responsibilities over time
• Partners with families and students when additional attendance supports are needed

Executes school-based re-enrollment and cultivation plans

• Support families through the re-enrollment process
• Complete application verification calls and updates application system as needed
• Assist with planning of school events and activities
• Partners with other schools to support families through school transitions
• Review and submit student attrition data reports, identify trends and work with the school leadership team to improve student attrition rates

Ensures clear and effective communications with all community members and stakeholders

• Implement and lead parent involvement programs, ensuring engagement from families
• Manage the translation of family communications and parent meetings
• Capture pictures and videos for the school events and manage school communication platforms.
• Ensures all parent facing materials are readily available
• Schedules parent meetings with appropriate team members
• Build relationships with community partners in order to build brand awareness
• Monitors and reviews with Assistant Principal of Operations, parent and student feedback, particularly as it relates to non-instructional services and support.

Qualifications

Required Education and Experience

• Bilingual: English and Spanish required

Competency and Skills

• Unwavering commitment to the KIPP Texas mission, core values and willingness to go above and beyond to meet the needs of KIPP Texas students, families, and staff
• Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
• Experience with managing and entering data
• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
• Ability to establish relationships and communicate effectively with

Additional Information

What We Bring to the Table

• Comprehensive medical, dental, and vision plans with coverage options for employees and their families.
• Competitive vacation and flexible paid time off (PTO) policies.
• Paid family leave.
• Flexible spending account or high-yield HSA.
• Employee assistance programs.
• KIPP also offers the following employee-paid benefits: legal plans, LifeLock identity protection, life insurance and disability insurance.

EEO

KIPP Texas is an Equal Opportunity Employer. KIPP Texas ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability. Any individual needing assistance in making an application for any opening should contact the Talent Team. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.

Please tell us if you require a reasonable accommodation to apply for a job or to perform your job duties. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.