Family Engagement Coordinator

Nebraska Early Childhood Collaborative; Omaha (NE); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Excellent benefits

Work-from-home flexibility

Job summary

Nebraska Early Childhood Collaborative is seeking a Family Engagement Coordinator to lead and supervise Family Engagement Specialists in Early Head Start. You will strengthen family partnerships, coordinate services, and promote family well-being and parent leadership.

You will collaborate with education, health, enrollment, and leadership teams, supervise staff, and drive continuous improvement through training and supportive supervision while maintaining compliance with Head Start standards.

Qualifications

• High school diploma or equivalent; bachelor’s degree in social work, psychology, public administration, or related field preferred.
• NHSA Family Service Certification within one year for employees without a college degree.
• Four or more years of experience providing social work or related services to families and children.
• Prior management/supervisory experience preferred.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Ensure family engagement services align with Head Start standards and program policies.
• Provide supervision, coaching, and support to Family Engagement Specialists.
• Develop authentic family partnerships and coordinate services for families in Early Head Start.
• Collaborate with education, health, enrollment, and leadership teams to deliver comprehensive services.
• Monitor documentation, case notes, and workload; mentor staff and support professional development.

Skills

Interpersonal skills

Communication skills

Bilingual English/Spanish

Team collaboration

Discretion with sensitive information

Education

Bachelor's in social work or related

NHSA Family Service Certification

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Case management tools

Job description

About NECC:

Nebraska Early Childhood Collaborative is a nonprofit that supports parents and childcare providers by giving them the resources they need to give children the education they deserve. Our programs and services reach more than 500 childcare business owners in Nebraska, creating impact for children, families, and communities across the state.

What it's like to work here:

NECC provides its employees with a casual work environment (no traditional dress code policies here!), excellent benefits, and all the technology and tools needed to do the mission-focused work that we do. We know that to best serve our mission, our employees need a healthy work-life balance. We provide work-from-home flexibility, 9 holidays off per year, a lengthy winter break, plus Summer Fridays. (Be sure to ask about Summer Fridays during your interview - they're awesome!) Since we're all about children here, we encourage creativity, learning, and fun in the workplace! We hold frequent employee events as well as multiple training and development opportunities throughout the year. Ultimately, NECC is a forward-thinking organization that hires mission-driven people who are dedicated to using their various talents to serve families and children in our community; we hope you'll be one of them.

About the job:

The Family Engagement Coordinator provides leadership, supervision, coaching, and support to Family Engagement Specialists (FES) who partner with families enrolled in the Early Head Start program. The Family Engagement Coordinator ensures that the FES build meaningful relationships with families, coordinating comprehensive services, strengthening family partnerships, and promoting family well-being, parent leadership, and self-sufficiency. They also support continuous improvement efforts and consistent implementation of family engagement practices across the program.

Duties include:

Program Compliance and Quality Assurance

Ensure family engagement services are implemented in accordance with Head Start Program Performance Standards, program policies, and procedures.

Monitor documentation, case notes, family records, referrals, and follow-up activities for accuracy and completeness.

Family Engagement and Partnership Development

Support staff in developing authentic, trusting relationships and Family Partnership Agreements with families enrolled in Early Head Start.

Ensure family engagement practices are strengths-based and responsive to family culture, priorities, and goals.

Assist staff in identifying and addressing barriers that impact family well-being.

Collaboration and Coordination

Collaborate with education, health, mental health, disabilities, enrollment, and leadership teams to support comprehensive services for children and families.

Participate in team meetings and program initiatives.

Staff Supervision and Leadership

Provide direct supervision, coaching, and ongoing support to Family Engagement Specialists.

Conduct bi-monthly supervision meetings focused on case management practices, family engagement strategies, documentation, and professional growth.

Support onboarding, training, mentoring, and professional development of family engagement staff.

Provide FES coverage and caseload management during times of staff transition or leaves of absence.

Monitor workload, caseloads, service coordination, and completion of required documentation.

Promote a collaborative team culture focused on partnership, respect, and continuous improvement.

Training and Professional Development

Identify staff training needs and support development of training opportunities.

Stay current on Head Start regulations, early childhood best practices, and family support strategies.

About you:

We are looking for the following qualifications:

High school diploma or equivalent required; bachelor's degree in social work, psychology, public administration, or related field preferred.

NHSA Family Service Certification required within one year for employees without a college degree.

Four or more years of experience providing social work or related services to families and children required.

Prior management/supervisory experience preferred.

Bilingual (English/Spanish) preferred.

Valid driver's license and car insurance required.

Knowledge of available local, state, and federal human services programs.

Ability to work with families and children from various backgrounds.

Knowledge of the principles and best practices of family engagement.

Knowledge of evidence-based child development principles and best practices.

Ability to communicate effectively (both written and verbal) with families and staff.

Strong interpersonal and relationship building skills.

Knowledge of methods to handle suspected or known child abuse and neglect cases in compliance with applicable federal, state, local, and tribal laws.

High degree of discretion when dealing with sensitive situations or confidential information.

Proficiency in Microsoft Office products such as Word, Excel, and Outlook.

Ability to work individually as well as collaboratively in a team environment.

***An equivalent combination of education, work experience, and lived experience will be considered if the above qualifications aren't fully met, so long as that combination is sufficient to successfully perform the duties and responsibilities of the job.

Equal Opportunity Employer

Nebraska Early Childhood Collaborative provides equal employment opportunities to all employees and applicants and prohibits discriminatory hiring practices. We are committed to the equal treatment of all employees and applicants and will not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity/expression, and sexual orientation), age, disability, veteran status, parental status, genetic information, or any other characteristic protected by federal, state, or local laws.