Family Coach - Safe from Start

Metropolitan Family Services; Chicago (IL); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

401K with employer match

Teladoc services

Job summary

Metropolitan Family Services is seeking a full-time Family Coach for the Calumet Team in Chicago. You will work directly with families, using trauma-informed approaches to identify strengths and support goal achievement while coordinating services and community activities.

The role requires mobility to work with diverse families, evening and weekend availability, and a commitment to empowering communities through stable, client-centered services.

Qualifications

• Bachelor's Degree in Social Work or related field preferred or HS Diploma plus 1–5 years of case management experience.
• Ability to render adequate service to clients and to organize and manage job efficiently.
• Mobility to work with community-based caseload and with diverse groups.

Responsibilities

• Identify family strengths and build on them.
• Provide trauma-informed support and monitor progress toward goals.
• Coordinate events and activities to meet client needs.
• Provide transportation, childcare and clothing assistance as needed.
• Record progress in case files and meet reporting requirements.

Skills

Community engagement

Trauma-informed practice

Client counseling

Team collaboration

Communication skills

Education

Bachelor's in Social Work or related field

HS Diploma + 1–5 years case management

Tools

Excel

Microsoft Office Suite

Electronic Health Records

Job description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are now hiring for a full-time Family Coach to join our Calumet Team!

Salary

• The average starting salary for this position will fall in the range of $44,000 to $49,500 annually. Where candidates fall in this range will be based on skill and experience level.

Essential Job Functions

• Have a deep respect for a family’s expertise, which is fundamental to establishing trust.
• Help the family to identify strengths and then work with the families to utilize these strengths and build others.
• Use of trauma informed practices.
• Monitors family goals and activities.
• Provides follow up to ensure family goals are progressing or achieved.
• Coordinates events and activities within the program to meet client needs and engage individuals in services.
• Provides support services including transportation, childcare assistance, clothing and uniform assistance as identified.
• Records family progress in case files.
• Handles emergency and crisis situations with families.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Utilizes a team approach and works with other program staff in the planning and implementation of services.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Develops and maintains contacts with community groups relating to program needs.
• Other programmatic duties as assigned.

KNOWLEDGE, SKILLS And ABILITIES

• Ability to work in a complex, fast paced environment.
• Demonstrated superior skills with families or communities.
• Demonstrated competence in consultation, teaching, and writing.
• Demonstrated ability to work in teams.
• Excellent written and oral communication and interpersonal skills.
• Requires mobility to work in the community with assigned caseload.
• Ability to work effectively with diverse individuals and groups.
• Works evening and weekend hours as needed and assigned.

Qualifications

• Bachelor's Degree in Social Work or related field from an accredited college or university Preferred or HS Diploma plus one to five years of case management experience, which includes the coordination of youth and family services.
• Demonstrated ability to render adequate service to clients and to organize and manage job efficiently. Requires mobility to work with community-based caseload. Ability to maintain assigned community and home-based services. Ability to work effectively with diverse individuals and groups.
• Experience in early childhood practices preferred.
• Experience working with DV population preferred.
• Must be highly organized and knowledge of Electronic Health Record, Excel and Microsoft Suite to track data.
• Works effectively with diverse staff and service populations. Accountable for providing exception customer service.
• May need to work a couple later evenings to meet the clients needs.

Additional Requirements

• Satisfactorily pass all relevant screenings and criminal background checks.

Transportation/Travel Requirements

• Driving for work required with a personally owned vehicle. Travel between sites required.

Physical Demands

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. The employee may occasionally lift and/or move up to 25 pounds.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some Highlights Include

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered!

• Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.

More About Us

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.