Family Coach Chattanooga TN.

The Salvation Army USA Southern Territory; Chattanooga (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

The Salvation Army USA Southern Territory in Chattanooga, TN, seeks a Full Time Case Management Specialist/Family Coach to support clients in a structured life-management program. You will conduct interviews, develop long-term plans, and provide mentoring and counseling to help clients access services and achieve goals.

Responsibilities include documenting case notes, coordinating with community agencies, and ensuring compliance with funding requirements while maintaining professional

Qualifications

• Knowledge of the principles and practices of social service case management.
• Knowledge of social service resources and agencies in the community.
• Knowledge of effective communication and motivation practices.
• Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurement.
• Ability to develop program plans and goals based on client's needs.
• Ability to assess and evaluate level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements.
• Ability to evaluate the client's progress toward program goals.
• Ability to work with the public encompassing all types of behaviors.
• Ability to interview clients and to obtain pertinent information.
• Ability to prepare and maintain accurate and complete case notes and client records.
• Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.
• Ability to build and maintain effective and professional working relationships with clients and community agencies.

Responsibilities

• Interview clients and conduct intake for structured case management services.
• Develop long-term action plans with clients and monitor progress.
• Advocate for clients to obtain needed services and resources.
• Maintain accurate case notes and client records for reporting and funding compliance.
• Coordinate with community agencies to support client goals.

Skills

Case management

Community resources

Effective communication

Client data management

Program planning

Progress evaluation

Interpersonal skills

Interviewing clients

Record keeping

Organization

Education

Bachelor's degree in Social Work or related field

Job description

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for a Full Time Case Management Specialist/Family Coach for the Kentucky - Tennessee Territory, located in Chattanooga, Tennessee.

Job Summary:

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an establishedlife management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.

Knowledge, Skills, and Abilities:

Knowledge of the principles and practices of social service case management.

Knowledge of social service resources and agencies in the community.

Knowledge of effective communication and motivation practices.

Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurement.

Ability to develop program plans and goals based on client's needs.

Ability to assess and evaluate level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements.

Ability to evaluate the client's progress toward program goals.

Ability to work with the public encompassing all types of behaviors.

Ability to interview clients and to obtain pertinent information.

Ability to prepare and maintain accurate and complete case notes and client records.

Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.

Ability to build and maintain effective and professional working relationships with clients and community agencies.

Education and Experience:

Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,

and

Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,

or

any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements:

Ability to meet attendance requirements.

Ability to read, write, and communicate the English language effectively.

Ability to communicate clearly and effectively both orally and in writing.

Ability to think clearly and quickly in order to maintain control of client caseload.

Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.

Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled