Family Centered Treatment Specialist

HEALTH CONNECT AMERICA, INC; Charleston (SC); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical, dental, vision

Health Savings Account

Dependent Daycare FSA

401(k) Retirement Plan

Benefits Hub

Tickets at Work

Employee Assistance Program (EAP)

Job summary

Health Connect America is seeking a Family Centered Treatment Specialist to deliver FCT services for children, adolescents and families. The role emphasizes fidelity to the FCT model, collaborative planning, and responsive service delivery in home and community settings.

You will work with a treatment team, manage service plans, complete documentation in the EHR, and participate in QA/QI activities. A Bachelor's degree and 3+ years of related experience are required.

Qualifications

• Bachelor's Degree in human services or related field.
• Three years’ experience working with youth or families.

Responsibilities

• Provide Family Centered Treatment (FCT) services to children, adolescents and families.
• Ensure fidelity to the FCT model and service definitions.
• Complete required trainings and checkoffs within deadlines.
• Develop and coordinate Service Plans with the treatment team.
• Maintain clinical records and ensure timely documentation in the EHR.
• Provide 24/7 on-call coverage and flexible scheduling to support families.
• Collaborate with medical and non-medical providers for coordinated care.
• Monitor progress and participate in QA/QI activities.

Skills

Experience with youth and families

Communication skills

Education

Bachelor's Degree in human services or related field

Job description

Overview

Some careers are just jobs. This one is different. At Pinnacle Family Services, the work you do every day has a real and lasting impact on children and families who need it most.

For over 30 years, we've provided evidence-based therapeutic foster care and behavioral health services to at-risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma-informed and relationship-focused, because we know that healing happens through connection.

When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.

Pinnacle Family Services is part of Health Connect America, a COA-accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close-knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client-centered care that meets people where they are and walks alongside them toward something better.

Come make a difference and grow with us.

Health Connect America Family of Brands

Responsibilities

The Family Centered Treatment Specialist provides quality psychotherapeutic services to children, adolescents, and families utilizing the Family Centered Treatment model.

Essential Duties & Responsibilities:

• Provide Family Centered Treatment (FCT) Services as per the service definition and model fidelity requirements.
• FCT Certification is required and must be completed within one year of employment in order to continue to provide FCT services and maintain employment with Health Connect America (HCA).
• Complete FCT Checkoffs and other internal trainings within designated deadlines. Trainings are assigned and monitored through an e-learning system.
• Deliver FCT services to children, adolescents and their families, primarily in their living environments, with a family focus.
• Provide 24/7 on‑call coverage to a caseload of families and children. Service is regularly provided in the home and community, and will require service provision at the convenience of the child and family requiring a flexible work schedule.
• Complete all required Clinical Records and FCT documents with the child and family and ensure the documents are entered/uploaded timely in the Electronic Health Record, according to company standards.
• Develop Service Plan in coordination with Treatment Team Process and maintain the plan per designated authorization processes in the clinician’s area of service. Work collaboratively on behalf of the child and family with the identified Treatment Team members to ensure effective communication and coordinated service provision.
• Conduct ongoing revisions of Service Plan and is responsible for implementation of Service Plan.
• Provide psychoeducation as indicated in the Service Plan.
• Conduct interventions with the family aligned with the FCT model to include facilitating the movement of the child and family through the four phases of treatment and completing all fidelity documents.
• Assist the families and children to establish weekly goals and help them to identify the steps that need to be taken to reach the established goals.
• Make referrals to services and resources on behalf of the families and children.
• Develop and coordinate discharge plan based on treatment, indicating all relevant aftercare needs and plans. Access community resources that would be beneficial to client aftercare needs.
• Coordinate and oversee the initial and ongoing assessment activities.
• Convene the Treatment Team for Service Plan.
• Consult with identified medical (e.g., primary care and psychiatric) and non-medical (e.g., Dept. of Child Services, school, Dept. of Juvenile Justice) providers; engage community and natural supports, and include their input in the person-centered planning process.
• Ensure linkage to the most clinically appropriate and effective services including arranging for psychological and psychiatric evaluations.
• Provide and coordinate behavioral health services and other interventions for the youth or other family members with other behavioral health professionals and Treatment Team members.
• Monitor and document the status of the consumer’s progress.
• Participate in Quality Assurance/Quality Improvement activities to include audits, corrections and designated improvement plans and projects.

What is Family Centered Treatment? Learn More!

Qualifications

• Minimum of a Bachelor's Degree in human services or related field.
• Three years’ experience working with youth or families.

Be Well with HCA:

• We recognize the importance of self-care and work/life balance.

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.

• Full‑time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.

• Additional benefits include:

• Access to a Health Navigator

• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• 401(k) Retirement Plan

• Benefits Hub

• Tickets at Work

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, Equal Employment Opportunity Posters