Family Case Manager Supervisor

State of Indiana; Jeffersonville (IN); On-site; USD 54,000 - 66,000; Full time

Job summary

The State of Indiana’s Department of Child Services seeks a Family Case Manager Supervisor to lead a team delivering protective services to children and families from the Jeffersonville office in Clark County, Indiana. Residency in the service area is preferred and travel is reimbursed.

You will supervise staff, ensure safety and compliance with regulations, and coordinate with the courts to achieve safe, stable, and permanent outcomes for children and families.

Responsibilities

• Prioritize work of subordinate supervisors and staff within the department and ensures that deadlines are met.
• Supervise and assign work to subordinate supervisors. Sets standards for work based on federal, state, and judicial system regulations and guidelines.
• Reassign work to maintain equitable work distribution and to cover vacant caseloads.
• Ensure effective monitoring and accountability of staff to meet the best interest of children specifically for direct reports and ensures accountability of the direct reports to set similar goals and objectives for the staff they supervise.
• Ensure effective monitoring and accountability of staff to promote and model responsible case planning in connecting families with appropriate resources.Manage employee travel, time reporting and overtime to ensure maximum efficiency in case management and costs.
• Establish and/or communicate and interpret policy and objectives to staff.
• Effectively trains Family Case Managers and other staff.

Job description

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Department of Child Services (DCS):

Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!

The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon ourMVPfoundation:

Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination.
Vision: Every child in Indiana thrives in a safe, loving, forever home.
Purpose: Ignite hope. Cultivate joy.

Role Overview:

The Family Case Manager Supervisor directs and supervises a team that provides protective services to children and families. The team delivers social services to maintain children in safe and positive family units or works with the court systems to remove children from their families to place them in protective environments. You will facilitate an integrated learning environment for staff and a culture of respect for children, families, and support persons.

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This position works primarily from the Jeffersonville, Indiana, DCS office and will serve Clark County, and adjacent counties as needed. Residency in the service area is preferred. Work-related travel is reimbursed.

The salary for this position traditionally starts at$59,800.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

Responsibilities include:

• Prioritize work of subordinate supervisors and staff within the department and ensures that deadlines are met. This includes assessment of the risk to the child when complaint calls are received, and staff is not available to respond to all calls.
• Supervise and assign work to subordinate supervisors. Sets standards for work based on federal, state, and judicial system regulations and guidelines. Monitors the flow and quality of work performed. Schedules on call rotation of Family Case Managers 2’s.
• Reassign work to maintain equitable work distribution and to cover vacant caseloads.
• Ensure effective monitoring and accountability of staff to meet the best interest of children specifically for direct reports and ensures accountability of the direct reports to set similar goals and objectives for the staff they supervise.
• Ensure effective monitoring and accountability of staff to promote and model responsible case planning in connecting families with appropriate resources.Manage employee travel, time reporting and overtime to ensure maximum efficiency in case management and costs.
• Establish and/or communicate and interpret policy and objectives to staff.
• Effectively trains Family Case Managers and other