Family Case Manager

State of Indiana; Angola (IN); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Health plans

Wellness rewards

Paid leave

Education reimbursement

Pension plan

Job summary

The State of Indiana seeks a dedicated Family Case Manager for the Department of Child Services in Angola, serving Steuben and surrounding counties. You will protect children, support families, and work toward permanent homes or independent living where reunification isn’t possible.

Role requires investigations, risk assessments, and detailed case planning with diverse families. On-call responsibilities and a strong understanding of child protection laws are essential.

Qualifications

• Associate degree with 2+ years in human services or 4 years college credits with 4+ years experience.
• Minimum 5 years of human services experience.
• Advanced knowledge of social work principles and practices.
• Knowledge of state/federal laws affecting child protection services.
• Ability to interview alleged victims/perpetrators and formulate case plans.

Responsibilities

• Investigate reported child abuse/neglect cases and determine substantiation.
• Assess risk to the child and determine whether removal is necessary.
• Perform needs assessments and develop treatment options for families and children.
• Prepare reports for Juvenile Court or County Director and develop briefing reports.
• Develop case plans to help families achieve self-sufficiency and permanent homes.
• Monitor service providers and ensure alignment with the case plan.
• Accept on-call responsibilities to investigate allegations as needed.
• Visit children in out-of-home placements to coordinate reunification, adoption, or independent living.

Skills

Investigations

Case management

Crisis management

Interviewing

Family services

Education

Associate degree

30 college credits

5+ years experience

Job description

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Department of Child Services:

Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!

Our culture is built upon our MVP foundation:

Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination.

Vision: Every child in Indiana thrives in a safe, loving, forever home.

Role Overview:

The Family Case Manager represents DCS and supports families in a local or central DCS office. You will protect families and children from abuse and neglect, maintain or reunify families whenever possible, and, when in the best interest of the child, achieve a permanent home or independent living for children unable to be reunited with their families.

This position is in Angola, Indiana, and will serve Steuben County, and surrounding counties as needed.

The salary for this position traditionally starts at$47,320.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

Responsibilities include:

• Investigate reported incidents of child abuse, neglect, or dependency, determine whether the incident is substantiated, and develop recommendations to a Juvenile Court or County Director for disposition.
• Assess the level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may remove the child from the family as the situation warrants, placing a child in a protected environment.
• Perform needs assessments to determine treatment options for families and children reported to be abused/neglected.
• Testify and prepare pre-dispositionaland progress reports, maintain case files, and develop briefing reports for the community child protection team. Develops “informal adjustment” plans with families and children to divert children from the juvenile justice system.
• Develop case plans to assist families and children to become more self-sufficient in a safe and nurturing environment and to ensure a permanent home for the child.
• Develop discharge/transition programming to assist families and children to attain and maintain self-sufficiency in a safe environment.
• Monitor and assess the service capability of treatment programs and providers to ensure consistency with the case plan.
• Accept on-call responsibility as needed to receive and investigate allegations of child abuse/neglect.
• Conduct home studies and family histories and recommend placement for adoption to an adoption team.
• Visit children in out-of-home placements to coordinate family reunification, adoption, or independent living efforts.
• Maintain data to help management evaluate trends in family and child needs.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

Credentials:

• Associate degree with a minimum of two (2) years of human services job experience, or
• Completion of thirty (30) college credit hours from an accredited institution with a minimum of four (4) years of human services job experience, or
• A minimum of at least five (5) years of human services job experience.
• Advanced knowledge of principles and practices of social work, casework, sociology and group and individual counseling including new methods and theories of treatment.
• Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation and adoption.
• Thorough knowledge of related social services programs and ability to coordinate work among programs.
• Specialized knowledge of the interrelationships of the various behavioral sciences as they affect care and treatment of patients/clients and/or objectives of social work projects.
• Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect in an appropriate and effective manner.
• Ability to formulate and monitor project guidelines or treatment plans.
• Ability to prepare clear, accurate reports.
• Ability to work with families of diverse cultural/ethnic backgrounds with sensitivity to differences in child rearing practices, relationships and need.
• Ability to work with children with special needs such as mental or emotional conditions, the foster families, or the home willing to accept those children and the professionals who can appropriately provide services to them.
• Ability to exercise sound judgment while managing crises situations including those involving confrontational, aggressive adults being investigated for child abuse or neglect.
• Able to perform essential functions with or without reasonable accommodation.
• Must maintain a valid driver's license.

A degree is not required. However, at least 5+ years of human services experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 in election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions
• Free LinkedIn Learningaccess

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .