Family Advocate - Case Manager - Head Start Program

STEP, Inc.; Williamsport (Lycoming County); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Flexible health insurance options

Dental, vision and life insurance

403(b) retirement with employer match

FSA and DCA options

Disability insurance

PTO & Holidays

Flexible benefits

Job summary

The Family Advocate at STEP, Inc. will deliver comprehensive support across health, nutrition, mental health, and parent engagement for Head Start infants, toddlers, and preschool children and their families, including pregnant women and their families.

You will partner with families to identify goals and develop action plans, while handling eligibility and enrollment processes. You will operate in compliance with Head Start Performance Standards and related regulations, using MS Office tools to

Qualifications

• Bachelor’s degree in Human Services, Adult Education, Family Services, Early Childhood Education or related field.
• Bachelor’s degree in an unrelated field and willingness to obtain Family Services Credential within eighteen months of hire.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and ability to manage data.

Responsibilities

• Provide high-quality support in health, mental health, nutrition, parent engagement and social services to Head Start families.
• Build partnerships with families to identify goals, strengths and needed services and develop plans to achieve them.
• Oversee eligibility, recruitment, selection, enrollment and attendance for program participants.

Skills

Communication skills

Adult education

Advocacy

Education

Bachelor's degree in Human Services

Family Services Credential within 18 months

Tools

Microsoft Word

Excel

PowerPoint

Job description

Join a mission-driven team dedicated to helping children and families build brighter futures. As a Family Advocate, you'll have the opportunity to make a meaningful difference by supporting families as they navigate challenges, celebrate successes, and achieve their goals. Through relationship-building, advocacy, and community collaboration, you'll help create connections that foster resilience, independence, and lifelong success for children and their families.

Lycoming-Clinton Counties Commission for Community Action (STEP), Inc. has been serving the community for 60 years! As part of the Community Action Network, STEP has a long history of providing programs to support needs identified through its Community Assessment. Being a part of STEP, makes you part of something much bigger.

Job Summary

The Family Advocate will provide high-quality support in the areas of health, mental health, nutrition, parent engagement, and social services to Head Start infants, toddlers, and preschool children and their families as well as to pregnant women and their families. The Family Advocate will comply with the Head Start Performance Standards, the Head Start Act, and other applicable regulations. They also build partnerships with families to assist them in identifying their own goals, strengths, needed services, and support systems and by developing strategies and timetables for achieving their own goals. Responsible for eligibility, recruitment, selection, enrollment, and attendance.

~~~~~~~~~~~~~~~~~~~~~~~~~~~

PAY RATE: $19.59 per hour

~~~~~~~~~~~~~~~~~~~~~~~~~~~

• Bachelor’s Degree in Human Services, Adult Education, Family Services, Early Childhood Education or other related field OR a bachelor's degree in an unrelated field and willingness to obtain Family Services Credential or Certificate within eighteen months of hire;


• Minimum of one year of experience working with adults; and,


• Minimum of one year of experience collecting, organizing, recording, and processing information.

General Requirements

• Valid driver's license and reliable transportation with appropriate insurance coverage available daily.


• Pennsylvania State Police Criminal History Clearance, Child Abuse Clearance, FBI Clearance, National Sex Offender Registry check prior to hire; and Motor Vehicle Record check.


• Proficiency with the Microsoft Office Suite, including Microsoft Word, Excel, Access, and Power Point.


• Mandated Reporters of Child Abuse training completed within 30 days of hire.

STEP, Inc. offers a generous benefits package:

• Flexible health insurance options to fit YOUR needs


• Agency-paid dental, vision, and life insurance


• 403(b) retirement savings with generous employer match


• Flexible Spending Account (FSA) and Dependent Care Account (DCA) options


• Short- and long-term disability insurance


• Paid Time Off (PTO) and Long-Term Sick Leave


• Paid holidays


• Optional flexible benefits