Family Advocacy Program Manager

U.S. Army MWR; Monterey (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

U.S. Army MWR is seeking a Family Advocacy Program manager to coordinate prevention services, administration, evaluation and training for FAP within the installation. Responsibilities include directing program operations, crisis intervention, and staff supervision to ensure high-quality support for employees and community members.

The role requires leadership in training initiatives, data analysis of trends, and liaison with Command leadership on program effectiveness and emerging risks.

Qualifications

• Basic Requirements: Degree in behavioral or social science or related discipline; OR education/experience combination equivalent to major in the field; OR four years of appropriate experience in behavioral or social sciences.

Responsibilities

• Plan, direct, coordinate, and evaluate installation-wide Family Advocacy Program (FAP) services.
• Develop, conduct, and evaluate educational training programs and awareness.
• Provide direct crisis intervention and oversee the operation of the 24-hour Domestic Violence crisis line.
• Analyze domestic violence and child maltreatment statistics and trends; advise Command leadership on issues and program effectiveness.
• Supervise subordinate civilian staff and contracted service providers to assign and review casework.

Skills

Crisis intervention

Program management

Training & outreach

Education

Bachelor's degree in behavioral or social science

Job description

About the Position

This position serves as the Family Advocacy Program manager, coordinating and directing prevention services, administration, evaluation and training efforts of the Family Advocacy Program to employees and community members.

Eligibility

Federal employees - Competitive service

Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Land and base management

Current or former employees of a base management agency.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference.

Military spouses

Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.

Duties

• Plan, direct, coordinate, and evaluate installation-wide Family Advocacy Program (FAP) services.
• Develop, conduct, and evaluate educational training programs and awareness.
• Provide direct crisis intervention and oversee the operation of the 24-hour Domestic Violence crisis line.
• Analyze domestic violence and child maltreatment statistics and trends, serving as primary advisor to Command leadership regarding emerging issues, risk trends, and program effectiveness.
• Supervise subordinate civilian staff and contracted service providers to assign and review casework, and evaluate performance standards.

Requirements

• This position is designated as moderate risk involving Public Trust. Appointment to this position is subject to a background investigation including a credit check to determine suitability for Federal employment and/or the position.
• This position requires regular contact with children under the age 18 and a favorable determination of suitability to do so.
• Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 11.
• This position requires the incumbent to work on an intermittent or unscheduled, on-call basis.
• This position is supervisory as defined by the Office of Personnel Management's (OPM) General Schedule Supervisory Guide (GSSG). A one year probation to assess your ability to perform supervisory duties is required unless previously completed.
• This position has a Temporary Duty (TDY) or business travel requirement of 25% of the time.
• Position is designated Mission Essential. In the event of severe weather conditions or other emergency type situations incumbent is required to report to work or remain at work as scheduled to support mission operations.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

• Current Army Materiel Command (AMC) employees with competitive status
• Current Civilian Employees of the Command
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouses, under Executive Order (E.O.) 13473
• Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
• Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
• Priority Placement Program, DoD Retained Grade Preference Eligible
• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirements:

• Degree: Bachelor's degree (or higher degree) in behavioral or social science, or related disciplines appropriate to the position, such as Sociology.

OR

• Combination of Education and Experience: A combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

OR

• Experience: Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

Specialized Experience

One year of specialized experience which includes 1) Developing and coordinating a family advocacy, domestic abuse, or child maltreatment prevention and intervention program within a social service or military environment; (2) Delivering crisis intervention and assessment services; (3) Providing educational training or community awareness on domestic violence and available resources to staff and community members. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).

Time in Grade Requirement

Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Enrollment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• The use of illegal drugs by Federal employees, whether on duty or off duty, is contrary to the efficiency of the service. The legalization and/or decriminalization of marijuana by some states has no impact on Federal law. The use and/or possession of marijuana remains illegal for Federal employees.
• Direct deposit of pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
• This is a(n) Installations Career Program position aligned under the Installations Career Management Directorate.
• Salary includes applicable locality pay or Local Market Supplement.
• When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
• Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
• Recruitment and relocation incentives MAY be authorized.
• Salary negotiations for candidates new to Federal service MAY be authorized.
• Student loan repayment MAY be authorized.
• Credit for prior non-Federal experience and certain military service for leave accrual rates MAY be authorized.

Candidate requirements

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Reasonable Accommodation (RA) Requests

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information

Required Documents

1. Your resume: - Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration.
2. For each relevant work experience, make sure you include the employer's name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement. If your resume does not contain this information, your application may be marked as incomplete, and you may not be considered for this position.
3. Use plain language. Avoid using acronyms and terms that are not easily understood.
4. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
5. For additional information, to include formatting tips, see: What to include in your resume.
6. Cover Letter, optional
7. Most recent Performance Appraisal, if applicable
8. Proof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority. You must meet the requirement related to at least one of the authorities listed in the Who May Apply section above to receive further consideration.
9. Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
10. This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and Licenses
11. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
12. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.