Fairfield ReStore Manager

Habitat for Humanity of Greater Cincinnati; Furmandale (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Habitat for Humanity of Greater Cincinnati is seeking a ReStore Manager to lead daily store operations, staffing, and sales strategy to support the organization’s revenue growth goals. You will train staff, schedule volunteers, and ensure adherence to processes while achieving sales targets.

Key duties include budgeting collaboration, donor intake, pricing, merchandising, safety, and building strong relationships with volunteers and staff to drive community impact.

Qualifications

• High school degree or equivalent.
• Minimum 5 year’s work experience, with at least two years in retail sales management.
• Ability to meet all DOT requirements.
• Ability to stand/walk the majority of the shift.
• Must be able to lift up to 70 pounds.
• Microsoft Office experience.
• Demonstration of good interpersonal skills in various settings.
• Excellent organizational and time management skills.
• Excellent written and oral communication skills.
• Excellent relationship building and relationship management.
• Creative problem-solving and flexible when needed to achieve results.
• Valid driver’s license required.

Responsibilities

• Responsible for overall efficient and effective day-to-day operations.
• Participate in development and implementation of Profit and Loss budgets.
• Participate in development and implementation of short- and long-term strategies, goals, and objectives to improve sales and staffing.
• Recruit, train, supervise, and create work schedules for ReStore employees, volunteers, and community service volunteers.
• Work with Director to resolve personnel issues.
• Keep Director informed on initiatives, financials, and relevant employee matters.
• Help promote the store and control costs to increase Revenue and Net Income.
• Oversee the receipt of donated items and supervise pricing.
• Help manage purchased inventory and Cost of Goods to Revenue ratio.
• Monitor competitive merchandise market and pricing strategies.
• Manage and optimize floor space for merchandising of material.
• Implement and monitor cash handling and end-of-day close-out procedures.
• Develop and maintain positive relationships with volunteers and staff.
• Ensure proper maintenance of facility, equipment, and vehicles.
• Maintain up-to-date files regarding trades and contracts; ensure safety reports are prepared timely.
• Collaborate with Donations Coordinator to process donations for sale.

Skills

Leadership

Staff management

Budgeting

Communication

Time management

Interpersonal skills

Problem solving

Driver's license

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Position Summary

Responsible for all store operations, which includes hiring, training (ensuring adhering to process and procedures), conflict management, scheduling, sales and meeting sales targets, merchandising, pricing, and security/safety.

This role plays a direct part in Habitat for Humanity Greater Cincinnati’s 3-year goal to grow ReStore revenue to $345K per year – the ReStore Manager leads the day-to-day operations, staffing, and sales strategy that make that goal possible.

Our Core Values

• We Put Mission First – We lead with purpose, serve our community, and treat every person with dignity and respect.
• We Deliver Impact – We hold a high bar for quality and results, measure what matters, and continuously improve.
• We Take Ownership – We are fully responsible for outcomes, act with initiative, and solve problems without waiting.
• We Act with Integrity – We are honest, transparent, and ethical in all interactions, and we build trust by being consistent and accountable.
• We Work as One Team – We communicate clearly, collaborate across teams and community partners, and prioritize shared goals over individual agendas.

Position Responsibilities:

• Responsible for overall efficient and effective day-to-day operations.
• Participate in the development and implementation of Profit and Loss budgets.
• Participate in the development and implementation of short-and long-term strategies, goals, and objectives to improve sales and staffing.
• Recruit, train, supervise, and create work schedules for ReStore employees, volunteers, and community service volunteers. Work with Director to resolve personnel issues.
• Keep Director informed on initiatives, financials, and relevant employee matters.
• Help promote the store and control costs to increase Revenue and Net Income.
• Oversee the receipt of donated items and supervise the pricing of donated items.
• Help manage the purchased inventory and Cost of Goods to Revenue ratio.
• Monitor competitive merchandise market (pricing and practices).
• Manage and optimize the floor space for merchandising of material in the store.
• Implement and monitor systems for the security of cash transactions and deposits and supervise the close-out cash register at the end of the business day.
• Develop and maintain positive ongoing relationships with volunteers and staff.
• Ensure proper maintenance of facility, equipment, and vehicles.
• Maintain up-to-date files regarding trades, contracts, etc., and ensure safety and accident incident reports are prepared timely.
• Work with Donations Coordinator to process donations for sale.

Qualifications:

• High school degree or equivalent.
• Minimum 5 year’s work experience, with at least two years in retail sales management.
• Ability to meet all DOT requirements.
• Ability to stand/walk the majority of the shift.
• Must be able to lift up to 70 pounds.
• Microsoft office experience.
• Demonstration of good interpersonal skills in a variety of social and professional settings to ensure good working relationships.
• Excellent organizational and time management skills.
• Excellent written and oral communication skills.
• Excellent relationship building and relationship management.
• Creative problem-solving and the ability to be flexible, while maintaining the dedication to achieve results.
• Valid driver’s license required.