Fairfax Mobile Service Technician

Ted Britt Ford Automotive Group; Fairfax (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a skilled Mobile Service Technician to join their dynamic team. In this role, you will perform maintenance and light repairs at customer locations, ensuring top-notch service while representing the brand. The ideal candidate will be self-motivated and dependable, with strong diagnostic skills and a commitment to customer satisfaction. You will enjoy competitive pay, ongoing training, and a comprehensive benefits package, including health insurance and a 401(k) plan. If you thrive in a fast-paced environment and love working with vehicles, this opportunity is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Ongoing Professional Training

Life Insurance

Long Term Disability Insurance

Critical Illness Insurance

Accident Insurance

Qualifications

• Minimum 2 years of automotive repair/maintenance experience required.
• Strong diagnostic skills for light-duty vehicles essential.

Responsibilities

• Travel to customer locations for maintenance and minor repairs.
• Diagnose vehicle issues and recommend next steps.

Skills

Automotive Repair

Customer Service

Diagnostic Skills

Troubleshooting

Education

High School Diploma

Ford Certification or ASE Certification

Tools

Mobile Service Tools

Hand Tools

Power Tools

Job description

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Position Summary:

We are seeking a skilled and customer-focused Mobile Service Technician to join our growing Ford dealership team. This role is responsible for performing maintenance and light repair services at customers’ homes, workplaces, or other off-site locations using a fully equipped mobile service van. The ideal candidate is self-motivated, dependable, and committed to delivering excellent service while representing the Ford brand on the road.

We Offer:

• Competitive Pay
• Ongoing professional training
• Excellent benefits package including:
• Medical, Dental, Vision
• Life, Long Term Disability, Critical Illness, Accident Insurance
• Legal Shield
• 401(k) and profit-sharing plan with employer match
• Paid Holiday, Sick and Vacation Time

Key Responsibilities:

• Travel to customer locations to perform scheduled maintenance and minor repairs (e.g., oil changes, tire rotations, battery replacements, recalls).
• Diagnose vehicle issues within the scope of mobile services and recommend next steps when dealership service is required.
• Operate and maintain the mobile service vehicle and tools in a clean, safe, and professional manner.
• Communicate clearly with customers about vehicle needs, services performed, and follow-up recommendations.
• Ensure all required paperwork, digital forms, and documentation are completed accurately and on time.
• Follow Ford and dealership safety protocols and maintain high-quality workmanship.
• Maintain regular inventory of parts and supplies in the mobile service vehicle.
• Coordinate with service advisors and managers regarding schedules, customer updates, and special requests.
• Uphold a professional image and positive attitude as a representative of the dealership in the community.

Essential Functions (ADA Compliance):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Requirements:
• Frequently stand, bend, lift, and work under vehicles.
• Lift and carry up to 50 pounds regularly.
• Work in a variety of outdoor conditions (rain, heat, cold).
• Use hand and power tools safely and effectively.
• Driving Requirements:
• Valid driver’s license with a clean driving record.
• Comfortable driving a commercial-size service van.
• May require DOT medical card, depending on state/local regulations.
• Work Environment:
• Primarily off-site/mobile; work performed outdoors or in customer driveways/parking lots.
• Occasional in-shop work or training at dealership facility.

Qualifications:

• High school diploma or equivalent required.
• Ford certification or equivalent ASE certifications preferred.
• Minimum 2 years of automotive repair/maintenance experience.
• Strong diagnostic and troubleshooting skills for light-duty vehicles.
• Excellent customer service and communication skills.
• Ability to work independently with minimal supervision.
• Familiarity with Ford vehicle systems and mobile service tools is a plus.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Motor Vehicle Manufacturing