Fair Banking, Manager

Everwise Credit Union; South Bend (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Everwise Credit Union is seeking a Fair Banking Manager to develop and oversee the organization’s Fair Lending program, HMDA compliance, and FCRA quality control. The position requires strong leadership, analytical skills, and the ability to guide cross-departmental regulatory interpretation.

The role involves administering HMDA monitoring, reporting accuracy, and escalating regulatory risks, with collaboration across management and staff to strengthen compliance controls and processes.

Qualifications

• Bachelor's degree preferred.
• 2+ years of experience in compliance, fair lending or fair banking.
• 2+ years of experience with HMDA, Fair Lending analysis, and reporting tools in a regulated financial industry.
• Experience with credit reporting, including Metro II reporting requirements preferred.

Responsibilities

• Develop and oversee the organization's Fair Banking Compliance Program, including HMDA compliance and FCRA disputes.
• Complete compliance testing and quality control reviews to assess internal control effectiveness.
• Conduct Fair Lending and FCRA risk assessments and adjust monitoring based on results.
• Analyze loan program performance with peer data analysis and disparity testing for redlining
• Provide compliance advisory support to branches and departments, guiding regulatory interpretation.

Skills

Regulatory requirements knowledge

Written and verbal communication

Analytical and problem-solving

Professionalism and discretion

Independent work and multitasking

Risk assessment and governance

Mortgage underwriting experience (nice

Education

Bachelor's degree in business/finance/communications or related field

Tools

HMDA reporting tools

Metro II reporting tools

Job description

Job Description

Position Summary:

The Fair Banking, Manager is responsible for developing and overseeing the organization's Fair Lending program that will include responsibility for administering fair lending monitoring programs and to assist in managing compliance and fair lending risk across the credit union. The incumbent will oversee compliance testing responsibilities under the Home Mortgage Disclosure Act (HMDA), ensuring accurate reporting, comprehensive data validation, and strong internal controls. Additionally, this role will also serve as the organization's Fair Credit Reporting Act ("FCRA") subject matter expert, provide support to business units that are responsible for reporting, and will administer FCRA quality control and monitoring programs. This role requires strong leadership, organizational skills, effective communication, and problem‑solving skills.

Primary Responsibilities & Duties

• Develop, implement, and administer the organization's Fair Banking Compliance Program, which includes consulting and guiding the Credit Union in the establishment of controls to mitigate fair lending risk, HMDA compliance, manage FCRA disputes and provide ongoing quality assurance of credit reporting, and ensure compliance with relevant federal and state fair lending, credit reporting, and responsibility‑related laws and regulations.
• Complete compliance testing and quality control reviews using established monitoring procedures to assess the effectiveness of internal controls within the first line business areas. Monitoring activities include, but are not limited to, evaluating adherence to loan and deposit regulations, HMDA reporting, and conducting fair lending matched pair analysis to identify potential disparities.
• Conducting Fair Lending and FCRA Risk Assessments and adjusting related compliance monitoring based upon results.
• Analyze loan program performance through peer data analysis, denial disparity analysis, and testing for redlining evidence; perform monitoring for steering, discrimination, and unfair, deceptive or abusive acts or practices.
• Provide compliance advisory support to branch and department units, collaborating with senior management and staff to identify and mitigate regulatory risks.
• Serve as a subject‑matter resource on regulatory and compliance initiatives, providing guidance to business units on the interpretation and application of regulatory requirements and related guidance.

• Support the Compliance team in preparing for and managing examinations. Assist business units with conducting root‑cause analyses and developing mitigating controls and management responses that effectively address identified findings, strengthen internal processes, and reduce the likelihood of recurrence.
• Assist in identifying training courses and learning resources that address relevant regulatory compliance requirements, ensuring ongoing education as new risks and regulatory expectations emerge.
• Maintain and enhance knowledge of regulatory compliance requirements through ongoing professional development, including participation in workshops, webinars, conferences, meetings, and review of relevant industry literature.
• Assume additional responsibilities in compliance as necessary for the continued growth and advancement of the credit union.

Knowledge/ Skills

• Strong knowledge of regulatory requirements affecting credit unions including fair lending and credit reporting compliance.
• Excellent written and verbal communication skills, with the ability to interact effectively with members and internal stakeholders.
• Proven analytical and problem‑solving abilities.
• High level of professionalism, discretion, and attention to detail.
• Ability to work independently, prioritize tasks, and manage multiple cases simultaneously.
• Skilled in risk assessment, root‑cause analysis, and program governance.
• Mortgage Underwriting experience preferred.

Minimum Requirements

• Bachelor's degree in business, finance, communications, or a related field preferred.
• 2+ years of experience in compliance, fair lending or fair banking
• 2+ years of experience with HMDA, Fair Lending analysis, and reporting tools in a regulated financial industry.
• Experience with credit reporting, including familiarity with Metro II reporting requirements in a regulated financial industry preferred.

Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.