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CSA-Sys TE-2 Sec Full Time Technical Hutto, TX, US
Position Overview
The Failure Analysis (FA) Technician is responsible for diagnosing, troubleshooting, and analyzing failed components and systems within Compal’s server and hardware manufacturing operations. This role plays a critical part in identifying root causes, supporting corrective actions, and improving overall product quality and reliability.
Key Responsibilities
- Perform failure analysis on returned or in-process defective units (servers, boards, and subassemblies)
- Conduct root cause analysis using tools such as 5 Whys, Fishbone, and fault isolation techniques
- Utilize diagnostic equipment (oscilloscopes, multimeters, software tools) to identify hardware and system-level issues
- Document findings clearly in FA reports and internal systems
- Collaborate with Quality, Manufacturing, and Engineering teams to drive corrective and preventive actions (CAPA)
- Support yield improvement initiatives by identifying recurring failure trends
- Assist with rework and repair validation when necessary
- Maintain proper handling of components to ensure ESD and safety compliance
- Track and report failure data to support continuous improvement efforts
Qualifications
- Associate’s degree or technical certification in Electronics, Engineering Technology, or related field (or equivalent experience)
- 1–3+ years of experience in failure analysis, electronics repair, or manufacturing test environments
- Strong understanding of electronics fundamentals (circuits, components, schematics)
- Experience working with server hardware, PCBs, or system-level troubleshooting preferred
- Familiarity with diagnostic tools and test equipment
- Ability to read and interpret schematics and technical documentation
- Strong problem-solving and analytical skills
- Good documentation and communication skills
- Experience in server or data center hardware manufacturing
- Knowledge of quality systems and methodologies (Lean, Six Sigma)
- Familiarity with FA tools such as X-ray, thermal imaging, or boundary scan (JTAG)
- Experience with failure tracking systems or MES platforms
- Manufacturing and lab environment
- May require standing for extended periods and handling electronic components
- Fast-paced, high-volume production setting