Failure Analysis Engineer: Root Cause for Server Systems

SMS Infocomm; Santa Clara (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

SMS Infocomm is seeking a Failure Analysis Engineer based in Santa Clara, California. The role involves analyzing customer returned servers and workstations, investigating root causes of failures, and documenting your findings. Candidates should possess a Bachelor's degree in Electronics, Mechanical, or Electrical Engineering, or a relevant field, and ideally have 0-2 years' experience. Strong communication skills in English are necessary, while proficiency in Mandarin is a plus. This position supports a collaborative team environment focused on engineering excellence.

Qualifications

• 0-2 years experience in a failure analysis (FA) role or 4+ years in electronics quality inspection.
• Ability to read and interpret schematics and block diagrams.
• Must be able to speak English; Mandarin Chinese is a plus.

Responsibilities

• Initiate analysis process for product failures, documenting and communicating findings.
• Conduct visual inspections and complete component level troubleshooting.
• Develop formal reports and communicate findings with clients.

Skills

Communication skills

Analytical skills

Problem solving

Flexibility to work overtime

Education

Bachelor's degree in Electronics/Mechanical/Electrical Engineering

Tools

Electronic test equipment (oscilloscopes, multi-meters)

MS Office (advanced Excel)

Job description

SMS Infocomm is seeking a Failure Analysis Engineer based in Santa Clara, California. The role involves analyzing customer returned servers and workstations, investigating root causes of failures, and documenting your findings. Candidates should possess a Bachelor's degree in Electronics, Mechanical, or Electrical Engineering, or a relevant field, and ideally have 0-2 years' experience. Strong communication skills in English are necessary, while proficiency in Mandarin is a plus. This position supports a collaborative team environment focused on engineering excellence.