Factory Service Lead

FLIR Systems, Inc.; Ridge, Northern (NY, KY); Hybrid; USD 63,000 - 84,000; Full time

Job summary

Teledyne Technologies Incorporated is seeking a Factory Service Lead to manage service operations in the factory environment, ensuring accurate inventory, timely repair processing, and coordination of worldwide service activities.

You will oversee cycle counts, stock replenishment, shipping/receiving, and creation of PO for third‑party vendor repairs, while maintaining the repair database and coordinating global shipping of defective units.

Qualifications

• Experience in manufacturing or service operations.
• Experience with inventory management and shipping processes.
• Ability to work autonomously and resolve issues proactively.
• Strong data entry skills and attention to detail.
• Understanding of payment terms and lead times for products.
• Experience with international shipping strongly preferred.

Responsibilities

• Maintain inventory accuracy through cycle counting and adjustments.
• Manage stock replenishment to support service operations.
• Handle shipping, receiving, and creation of purchase orders for third-party vendor repairs.
• Maintain and update the worldwide repair database for defective units.
• Coordinate global shipping and receiving of defective units.
• Prioritize defective units with factory service technicians for timely repair.
• Assist the fulfillment of intercompany orders for service parts from stock.

Job description

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

The Factory Service Lead plays a critical role in managing service operations within the factory environment. This position ensures efficient inventory control, timely processing of defective units, and smooth coordination of worldwide service activities.

Key Responsibilities

• Maintain inventory accuracy through cycle counting and adjustments.
• Manage stock replenishment to support service operations.
• Handle shipping, receiving, and creation of purchase orders for third-party vendor repairs.
• Maintain and update the worldwide repair database for defective units.
• Coordinate global shipping and receiving of defective units.
• Prioritize defective units with factory service technicians for timely repair.
• Assist the fulfillment of intercompany orders for service parts from stock.

Qualifications

• Prior experience in manufacturing or service operations.
• Prior experience with inventory management and shipping processes.

Skills

• Proficiency with email and Microsoft Office Suite (Excel, Word).
• Ability to multitask, work autonomously, and proactively resolve issues.
• Strong data entry skills and attention to detail.
• Understanding of payment terms and lead times for products.
• Experience with international shipping strongly preferred.

Salary Range: $62,800.00-$83,700.000 The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.

You may not realize it, but Teledyne enables many of the products and services you use every day. Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.