Factory Quality Technician

PowerToFly; Cleveland (OH); On-site; USD 44,039 - 63,464; Full time

Job summary

Nestlé USA is hiring a QA Technician to inspect raw materials and packaging, monitor in-process tests, and maintain logs (non-conforming materials, corrective actions, holds, sanitation). This role involves chemical, analytical, and sensory testing, and requires adherence to GMP and food safety standards.

You will support quality improvements and KPI tracking while ensuring accurate records and compliance across the manufacturing floor.

Qualifications

• High School diploma or equivalent (e.g. GED)
• Prefer 1-3 years of manufacturing QA/QC and/or laboratory experience in food industry.
• Prefer 2 years of manufacturing experience

Responsibilities

• Maintain logs and records for non-conforming materials, corrective actions, holds, and sanitation.
• Front line support for operations and promptly respond to issues on the factory floor.
• Aseptically sample incoming ingredients and release, confirm specifications and COAs, inspect packaging and labeling.
• Calibrate and utilize lab equipment (pH meter, moisture analyzers, scales) per ICP and regulatory standards.
• Support GMPs and safety rules; record results for HACCP, SSOP, CIP titrations.
• Ensure adherence to Nestlé Quality Policy and internal policies.

Skills

Communication

Attention to detail

Multi-tasking

Precision & organization

Fast-paced environment

Statistics basics

MS Office

Education

High School diploma or GED

Tools

MS Office

Job description

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk‑taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

POSITION SUMMARY

The QA Technician’s primary responsibilities will include raw material/packaging inspections, monitoring and verification of in-process inspections. Performs a variety of standard chemical, analytical, and physical or sensory testing. Responsibilities will also include maintaining logs and records associated with job function (e.g. non-conforming materials, corrective action log, hold logs, sanitation logs, etc.).

PRIMARY RESPONSIBILITIES

QUALITY

• The employee shall comply and execute the company Quality Policy on all required Good Manufacturing Practices (GMP), quality and food safety requirements.
• Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas to “ready to eat” quality standards are met.
• Escalate quality or food safety findings or incidents to management. Communication of information to peers, cross-functional team and management.
• Supports the compliance for FSSC 22000 while supporting continuous improvement for Quality metrics/Key Performance Indicators (KPI) in their area of responsibility.
• Supports quality Improvement initiatives (e.g. first time right, product defect reduction) within the factory.

OPERATIONAL TASKS

Manufacturing Support

• Supports investigations and problem solving on improvement projects (e.g. product defect reduction, consumer complaints), helps to identify root cause, and helps to identify corrective actions and monitors for effectiveness.
• Front line support for operations, timely respond to issues on the factory floor, collect all pertinent information and elevate to QA team/supervision
• Aseptically sample incoming ingredients and release, confirm specifications and COAs, conduct visual inspections for packaging and labeling according to the QMS (Quality Monitoring Scheme)
• Complete equipment inspections and pre-operational inspections to ensure sanitation requirements have been met.
• Place "Out of specification" material and/or product on quality hold physically and in SAP system. Communicate quality holds with supervisors and management.
• Calibrate and utilize lab equipment such as pH meter, moisture analyzers, scales, etc. in accordance to the ICP (internal control plan) and regulatory standards.
• Support the execution of GMPs throughout the manufacturing plant and follow safety rules and procedures.
• Record results for product sensory, HACCP (Hazard Analysis Critical Control Point) plan, SSOP (Sanitation Standard Operating Procedure), and CIP Titrations.
• Ensure all associates are adhering to Nestlé Quality Policy and standards, internal policies, and following GMPs.
• Support the line sampling and environmental monitoring program by taking micro swabs.
• Perform other duties as assigned.

SAFETY & ENVIRONMENTAL

• Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental.
• Be part of the culture change towards behavioral safety.

REQUIREMENTS AND MINIMUM EDUCATION LEVEL

High School diploma or equivalent (e.g. GED)

EXPERIENCE

• Prefer 1-3 years of manufacturing QA/QC and/or laboratory experience in food industry.
• Prefer 2 years of manufacturing experience

SKILLS

• Must have good verbal and written communication skills.
• Strong attention to detail.
• Must be able to handle multiple assignments.
• Must be precise, accurate and well organized.
• Must be able to perform in a demanding, fast-paced environment.
• Good mathematical (basic statistical skills highly desired), problem‑solving and analytical skills.
• Proficiency with computer systems, personal computers and spreadsheet software (Microsoft Office, etc.)

LEADERSHIP COMPETENCIES

• Understand the Business Environment: Takes action based on understanding of the customer and consumer needs; sees how personal contribution impacts the business
• Practice What You Preach: Acts with the organization’s reputation (Quality) and best interest in mind; interacts with integrity and honesty
• Results Focus: Shows a drive to meet or exceed ambitious performance objectives and quality standards; achieve business results and continually find sustainable improvements
• Proactive Cooperation: Actively contributes ideas, energy and the desire to success as a team; influences without authority; works through disagreements without damaging relationships.

The approximate pay range for this position is $44,039 to $63,464 base annual salary. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at: About Us | Nestlé Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition:409959