Facility Supervisor

FMC Ice Sports; Somerville (MA); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Earned time off

Job summary

FMC Ice Sports is seeking a Facility Supervisor to oversee on-site staff and facilities, ensuring clean, safe, and healthy venues open to the public. You will drive an ice resurfacer and work hours include nights, weekends, and some holidays to support patrons and operations.

The role requires a HS diploma or GED, 21+ with a valid license, and at least 1 year of arena experience; resurfacer experience is preferred but training may be provided.

Qualifications

• HS Diploma or GED required.
• Must be at least 21 years old and have a valid Driver’s License.
• One (1) year work experience in an ice arena or similar organization; knowledge of equipment preferred.
• Experience driving an ice resurfacer operation preferred, but training may be provided.

Responsibilities

• Maintain and secure the facility.
• Make and maintain ice surface and maintain arena facilities.
• Complete and maintain required logs.
• Ensure facilities are cleaned on a regular basis.
• Scheduling and payroll as determined by the General/Arena Manager.
• Training of new hires in coordination with the General/Arena Manager and Operations Personnel.
• Oversight of the on‑site staff, including Facility Operators and Facility Support Staff.
• Demonstrate total commitment to outstanding customer service for both internal and external customers.

Skills

Ice arena operations

Customer service

Communication

Problem solving

Time management

Valid driver's license

Education

HS Diploma or GED

Tools

Ice resurfacer operation

Job description

Facility Management Corporation, known as “FMC Ice Sports” was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice‑skating arenas across the state of Massachusetts in long‑term partnership agreements with the Commonwealth and various municipalities as well as educational institutions.

The Facility Supervisor is responsible for on‑site supervision of staff and facilities to ensure that clean, safe and healthy facilities are available. Routine maintenance and janitorial functions of the facility while it is open to the public is required. The person will also drive and operate the ice resurfacer. Reporting to the General Manager or Arena Manager, this position will work alone and with other positions as required by the facility activities schedule. The work schedule will include nights, weekends, and some holidays as necessary to meet the needs of our patrons and to complete job responsibilities.

Responsibilities

• Maintain and secure facility.
• Make and maintain ice surface and maintain arena facilities.
• Complete and maintain required logs.
• Ensure facilities are cleaned on a regular basis.
• Scheduling and payroll as determined by the General/Arena Manager.
• Training of new hires in coordination with the General/Arena Manager and Operations Personnel.
• Oversight of the on‑site staff, including Facility Operators and Facility Support Staff.
• Demonstrate total commitment to outstanding customer service for both internal and external customers.

Requirements

• HS Diploma or GED.
• Must be at least 21 years of age and have a valid Driver’s License.
• One (1) year work experience in an ice arena or similar organization, with some exposure to the operations and maintenance functions, knowledge of equipment preferred, but not required.
• Experience driving an ice resurfacer operation preferred, but willing to train.
• Must be a self‑starter with ability to analyze situations and develop solutions to problems with minimal supervision.
• Ability to communicate effectively both verbally and in writing, with a variety of individuals and groups, interested in recreational matters, representing different interests.
• Must possess strong organizational skills with the ability to prioritize multiple tasks and manage time effectively.

Full‑time seasonal (August – April) position.

Benefits

Eligible for medical, dental, vision, 401K and earned time after eligibility period is met.

Compensation

Base pay range: $24 – $28 per hour. Eligible for annual increase of 2% – 4% based upon performance. Eligible for year‑end discretionary bonus. Individual compensation packages are based on various factors unique to each candidate.

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. All offers are contingent upon passing a thorough background check including a CORI, SORI and National Criminal History Background check. FMC Ice Sports is an Equal Opportunity Employer.