Facility Services Manager

Allentown Business School; Milwaukee (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

Allentown Business School in Milwaukee is seeking a Facility Services Manager to oversee field operations and serve as the primary contact for clients. The ideal candidate should have 5+ years of experience in facility services, along with strong management and communication skills.

The role involves leading field crews, ensuring quality standards, and maintaining client relationships. A valid driver's license and the ability to manage multiple accounts are essential.

Qualifications

• 5+ years in facility services or related field.
• Experience managing field crews and account responsibilities.
• Comfortable in client-facing roles and issue resolution.

Responsibilities

• Lead and manage field crews across multiple service lines.
• Own client relationships, ensuring effective communication.
• Hire, train, and manage staff to meet performance standards.
• Conduct site inspections and quality checks.

Skills

Field crew management

Client communication

Facility services knowledge

Organizational skills

Job description

Overview

Property Prep LLC is a Milwaukee-based facility services company providing commercial janitorial, apartment turnover, building maintenance, and exterior/grounds services to property owners and managers across the metro area. We're hiring a Facility Services Manager to lead our field operations and serve as the primary point of contact for our clients.

What You'll Do

• Lead and manage field crews across multiple service lines: commercial janitorial, apartment turns, facility maintenance, snow removal, and grounds
• Own client relationships — regular communication, site walkthroughs, issue resolution, and proactive updates
• Hire, train, schedule, and hold field staff accountable to performance and quality standards
• Conduct site inspections and quality checks to ensure work meets scope and client expectations
• Coordinate with ownership on staffing, scheduling, and operational priorities
• Identify and elevate client concerns before they become problems
• Track job completion, supply usage, and crew productivity

What We're Looking For

• 5+ years in facility services, commercial maintenance, janitorial, or a closely related field
• Demonstrated experience managing field crews and holding people accountable
• Strong client communication skills — you're comfortable owning a relationship, not just taking orders
• Organized and self-directed; able to manage multiple active accounts without close supervision
• Valid driver's license and reliable personal vehicle
• Familiarity with apartment turnover operations and/or commercial building maintenance is a strong plus