Facility Operator I

Aqua, Inc.; Hampstead (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Aqua, Inc. is hiring a Facility Operator I in Hampstead, North Carolina. This entry-level role involves maintaining operations of water and wastewater facilities, ensuring equipment and systems are functioning properly, and adhering to safety and quality standards.

The position requires a high school diploma or GED, a valid U.S. Driver’s License, and offers extensive training with opportunities for progression in the facility operations career path.

Qualifications

• High school diploma or GED is required.
• No previous experience is needed.
• Valid U.S. Driver’s License is necessary.

Responsibilities

• Maintain equipment at water production facilities.
• Operate and maintain distribution systems.
• Perform water quality analysis.
• Complete customer service work orders.

Skills

Ability to communicate in writing

Mathematical ability for calculations

Familiarity with computers

Excellent interpersonal skills

Education

High school diploma or GED

Job description

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

About Essential Utilities

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status – including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

Are you looking for a fantastic career at Aqua? We have a great opportunity for a Facility Operator I. This role is under the direction of the Field Supervisor and will perform a variety of activities to support the operation of water production facilities, wastewater treatment facilities, lift stations, booster stations, distribution system, and the wastewater collection system.

Essential Duties

• Maintain equipment at the assigned water production facilities and booster stations.
• Operate and maintain distribution systems including mains, valves, hydrants and service lines.
• Maintain equipment at the wastewater treatment facilities and lift stations.
• Operate and maintain sewer collection systems including collection mains and pump stations.
• Troubleshoot and repair service piping and other related equipment.
• Perform routine water quality analysis in accordance with established processes and procedures.
• Make operational adjustments as needed to comply with state and federal water quality standards.
• Adjust chemical treatment to ensure water quality meets standards and calculate various ratios and dosages.
• Complete customer service work orders, update and maintain appropriate system documentation of activities and close work orders in accordance with department policies and procedures.
• Perform all tasks safely, professionally and in accordance with company policies and procedures as well as local, state and federal laws, rules and guidelines.
• Assist with other tasks or projects as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s).

Qualifications

• A high school diploma or GED.
• No previous experience required.
• A valid U.S. Driver’s License.

Knowledge, Skills and Abilities

• Familiarity with computers/tablets and the basic operation of database, spreadsheet and word processing programs preferred.
• Ability to read, understand and accurately follow operating instructions both written and verbal.
• Mathematical ability to perform calculations to determine various ratios, dosages and volumetric calculations required for the operation of the Wastewater Treatment Plants and Water Treatment Plants.
• Excellent interpersonal skills and ability to communicate in writing.
• Familiarity with and understanding of the need to prevent wastewater pollution of area waters.
• Understand and maintain plant processes through computer‑controlled equipment.
• A team player able to work effectively in a team‑fostered multi-tasking environment.

Career Progression Schedule

FO I – Minimum license requirement of C Well or Grade I.

FO II – Must meet dual licensing requirements and have either a B Well or a Grade II.

FO III – Must meet dual licensing requirements of at least a B Well and Grade II plus have an A Well or Grade III.

Working Conditions / Physical Demands

• May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and/or poor ventilation atmospheric conditions.
• Ability to lift and carry up to 75 pounds.
• Working conditions include travel to work sites of Essential Utilities and/or other constituents.
• Must obtain a CDL Class C with Hazmat endorsement within 90 days of hire.
• Must be available to be on‑call nights and on weekends to adequately staff a 24‑hour/7‑day operation.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity

Aqua, an Essential Utilities company is an Equal Opportunity / Aff… (continue with the full EEO statement, removing any disallowed tags and redundant newlines, ensuring it is presented as a single paragraph).

Family Relationships

• Family members cannot result in a supervisor/subordinate reporting relationship.
• Family members cannot work in the same department.