Facility Operator

FACILITY MANAGEMENT CORP; Marlborough (MA); On-site; USD 24,796 - 27,552; Full time

Job summary

FMC Ice Sports, the Facility Management Corporation, seeks a Facility Operator in Marlborough, MA to keep venues clean, safe, and functional. You will operate ice resurfacers, support routine maintenance, and assist guests during public hours.

Training is provided with progression to a $20/hour rate after completion. This role requires flexibility for nights, weekends and holidays, and a strong focus on customer service and safety.

Qualifications

• HS Diploma or GED required.
• 21+ years old with valid Driver's License.
• Able to analyze situations and solve problems with minimal supervision.
• Effective written and verbal communication.
• Strong organizational skills and time management.
• Flexible hours including nights/weekends/holidays.

Responsibilities

• Maintain and secure facility.
• Make and maintain ice surface and maintain arena facilities.
• Ensure facilities are cleaned on a regular basis.
• Demonstrate total commitment to outstanding customer service for both internal and external customers.

Skills

Attention to detail

Customer service

Communication skills

Problem solving

Time management

Driving

Education

HS Diploma or GED

Job description

Description

Facility Management Corporation, known as “FMC Ice Sports” was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice skating arenas across the state of Massachusetts in long‑term partnership agreements with the Commonwealth and various municipalities as well as educational institutions.

Facility Operator

The Facility Operator is responsible for maintaining FMC facilities in order to ensure clean, safe and healthy facilities are available. Routine maintenance and janitorial functions of the facility while it is open to the public, is required. Responsible for driving/operating ice resurfacer. The Facility Operator reports directly to the Arena Manager and/or Facility Supervisor and will work alone and with other positions as required by the facility activities schedule. Work schedule will include nights, weekends and some holidays as necessary to meet the needs of our patrons and to complete job responsibilities.

No prior experience in an ice rink or ice sports required. We will train.

Responsibilities

• Maintain and secure facility.
• Make and maintain ice surface and maintain arena facilities.
• Ensure facilities are cleaned on a regular basis.
• Demonstrate total commitment to outstanding customer service for both internal and external customers.

Preferred Skills and Qualifications

• HS Diploma or GED
• Must be at least 21 years of age and have a valid Driver's License.
• Must be a self-starter with ability to analyze situations and develop solutions to problems with minimal supervision.
• Ability to communicate effectively both verbally and in writing, with a variety of individuals and groups, interested in recreational matters, representing different interests.
• Must possess strong organizational skills with the ability to prioritize multiple tasks, and manage time effectively.
• Flexibility to work varying hours especially as seasons and service needs change.

Compensation

Training rate $18 per hour. Rate will increase to $20 per hour upon completion of training, nonnegotiable. Compensation model to include discretionary bonus and annual reviews. Will be discussed at time of offer.

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. All offers are contingent upon passing a thorough background check including a CORI, SORI and National Criminal History Background check. FMC Ice Sports is an Equal Opportunity Employer.