Facility Manager - Escondido Kids

ROWI Teen & Parent Wellness Centers; Escondido (CA); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

ROWI Teen & Parent Wellness Centers seeks a Facility Manager to oversee outpatient program operations and administrative tasks at our Escondido location. The role ensures a safe, compliant, and efficient environment for treatment and care under the supervision of directors.

You will manage daily operations, maintain regulatory standards including HIPAA and Joint Commission guidelines, and lead a team to support client services while controlling costs.

Qualifications

• Minimum of a high school diploma; bachelor's preferred.
• Minimum of 2 years in a supervisory/managerial role.
• Minimum of 1 year working with kids in a therapeutic setting.
• Valid driver's license and eligibility for agency insurance.
• First-Aid & CPR certifications and background check.

Responsabilités

• Ensure programs and services are delivered to high standards.
• Maintain supplies, track expenses, and provide weekly feedback.
• Monitor refrigerator/freezer temperatures and safety.
• Conduct weekly safety walkthroughs and report hazards.
• Lead emergency drills and ensure licensing standards are met.
• Oversee facility vehicle upkeep and maintenance scheduling.
• Coordinate client transportation needs as required.
• Order UA supplies and assist with specimen collection.
• Manage client intake, consents, and staff assignments.
• Audit EMR records; ensure timely 24‑hour documentation.
• Prepare monthly reports for Operations, QA, and PI.
• Schedule shifts, onboarding, and staff performance reviews.

Connaissances

Facility management

HIPAA compliance

Staff leadership

Communication skills

Budget & purchasing

Computer skills

Formation

High school diploma

Bachelor's degree preferred

Outils

MS Office

EMR software

Scheduling software

Description du poste

Position Summary:

Under the supervision of the Program Director, and with guidance from the Assistant Director of Operations Regional Facility Manager and/or Director of Operations, the Facility Manager's primary task is to ensure the facility is problem-free and safe so that treatment and care can be provided under the best conditions. The Facility Manager works collaboratively with the Operations team to manage outpatient programming, overseeing the day-to-day administrative operations of the facility, and upholding the company values. The Facility Manager enforces program regulations and guidelines, including HIPAA policies, infection control, and the Joint Commission Accreditation.

Duties and Responsibilities:

• Ensures programs and services are implemented at the highest standards and clients receive the highest level of care.
• Assures the facility is fully stocked, that needed supplies are ordered in advance, and related expenses are managed to ensure that unnecessary spending is not occurring. Provides weekly feedback to the Program Director and Director of Operations in managing issues.
• Monitor and track refrigerator and freezer temperatures.
• Conducts weekly facility "walk-throughs" to identify, correct, and report safety hazards and manages maintenance repairs in the facility upon obtaining approval from the Director of Operations
• Performs/assigns emergency safety drills, completing weekly checklists to assure policy and administration guidelines are met, and ensuring the facility is compliant with licensing standards. Assists with accreditation and state licensing activities when requested.
• Responsible for the upkeep and maintenance of the facility vehicle. Will schedule facility or vehicle maintenance upon obtaining approval from the Program Director and Director of Operations.
• Assist with coordination of the transportation schedule for all clients and drive clients as needed.
• Responsible for ordering Urinary Analysis (UA) supplies, scheduling pickups, and assisting with obtaining UA’s from clients as needed.
• Responsible for visitor check-in.
• Assign a cubby and create a client orientation binder prior to admission.
• Oversees the client intake process, completing related paperwork, reviewing and obtaining signatures on all consents at the time of admission; assigning additional duties to Care Coordinators necessary.
• Ensure compliance with the Joint Commission Standards & HIPAA policies.
• Responsible for auditing treatment records in EMR and documentation completed by staff and contractors.
• All documentation in EMR must be submitted within 24 hours.
• Gather information and prepare reports for Monthly Operations, Quality Assurance, & Performance Improvement meetings.
• Manages facility schedule to ensure that all shifts and groups are covered.
• Responsible for the onboarding of new staff and contractors; responsible for the completion of related paperwork and documentation; assists in the training of these new staff and Contractors. Participate in and conduct staff performance reviews.
• Responsible for updating employee document compliance dates into ROWI systems.
• Possesses a complete and working knowledge of the Care Coordinator and Educational Liaison position to be able to help, support, and encourage staff. Will be responsible for supervising Care Coordinator's and covering Care Coordinator shifts when needed.
• Participates in on-going departmental training and meetings when required
• Responsible for upholding infection control policies and procedures at their location.
• Serve as a role model to treatment staff, clients, employees, and guests through a positive, caring, and professional attitude.
• Maintain the confidential nature of clients and related activities.
• Comply with the dress code.
• Complete tasks in a timely and accurate manner.
• Attend designated staff and in-service meetings.
• Any additional duties as assigned by the management team.
• Maintaining the Environment of Care including but not limited to maintaining and watering live plants at the location.
• Responsible for ensuring location External Fire Systems and Fire Extinguishers are serviced as required by ROWI policy and procedures.

Other Related Skills and Abilities:

• Able to maintain clear boundaries with clients and staff.
• Ability to manage time effectively.
• Ability to work with minimal supervision.
• Ability to set priorities and to handle multiple assignments.
• Proficient in basic computer skills.
• Work effectively within an interdisciplinary team environment.
• Engage in appropriate written and verbal communication with families and other professionals.

Basic Education and Experience Required:

• The Facility Manager will have a minimum of a high school diploma, Bachelor's degree preferred or, a minimum of 2 years of experience in a managerial role.
• Minimum of two (2) years driving experience required.
• Minimum of 1-year working with kids in a therapeutic setting.

Knowledge/Competencies:

• Must be able to communicate with people from all educational and cultural backgrounds.
• Must have strong verbal and written communication skills. Repeated below
• Must cope constructively with stressful situations.
• Must demonstrate tact, initiative, resourcefulness, professional manner, enthusiasm, and non-judgemental attitude.
• Documents clearly and efficiently.

Physical Requirements:

• Ability to lift and carry items weighing up to 20-30 lbs.
• Frequent walking, standing, sitting, bending throughout a regular work shift.

Additional Requirements:

• Must have a valid driver's license and eligibility for insurance with agency's vehicles.
• Must have valid First-Aid & CPR Certifications and a criminal background check.